Average
8,157 reviews
Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Debbie
Posted
Just like being able to just chunk my lenses at the end of the day
Response from Hubble Contacts· Apr 7, 2020
Hi Debbie, Thank you for taking the time to leave this review. I'm so glad to hear that you've had a great experience with Hubble Contacts! We're happy to have you on board! Best, Samantha
Wendy
Posted
I requested an updated presentation before my most recent order was sent and was told through a reply email it had been corrected. However I received my package yesterday and it was still the old prescriptio In addition when I attempted to can el my prescription I found out I would be charged $37 to do so. I am not pleased & am now attempting to resolve both of these issues.
Response from Hubble Contacts· Apr 7, 2020
Hi Wendy, Thank you for taking the time to leave this review. I’m so sorry to hear about your experience. We've reached out to you from email to find out more about what happened so that we can make this right. Best, Samantha
Aura T.
Posted
Always on time, perfect condition in the package, just awesome
Response from Hubble Contacts· Apr 7, 2020
Hi Aura, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time and in perfect condition. We appreciate your feedback! Best, Samantha
Alison
Posted
Expensive but great contacts
Response from Hubble Contacts· Apr 7, 2020
Hi Alison, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses. We are so happy to have you on board. Best, Samantha
William
Posted
Hard to cancel and they dry out very quickly
Response from Hubble Contacts· Apr 7, 2020
Hi William, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes and you have had difficulties canceling your subscription. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. We do require you to call in to cancel your subscription, which is why our phone line is toll-free and does not cost you anything to call. If you'd like to skip or push off an upcoming delivery, please log into your account to view and edit your delivery schedule until you can complete the cancellation call. If you have any questions about this, please email my team at [email protected] with the subject line "ATTN: Trust Pilot '' and I'll be able to get back to you with more information. Thanks! Best, Samantha
Lisa
Posted
exactly what was advertised and more. Quality and convenience, love them
Response from Hubble Contacts· Apr 7, 2020
Hi Lisa, Thank you for taking the time to leave this review. It's great to hear that you've been having a great experience with our lenses and our subscription service so far! Thanks for spreading the word! Best, Samantha
Jessica
Posted
Hubble contacts are comfortable an easily ship to my home. One thing that I dont like an am potentially going to leave there service is that the price started at 36 dollars. I am now charged over 41 dollars an i never received an email nor have i seen why the price went up.
Response from Hubble Contacts· Apr 15, 2020
Hi Jessica, Thank you for taking the time to leave this review. We appreciate the feedback and understand that price increases are no fun, but we need to continue to deliver on quality and reliability, which sometimes costs a bit more as times change. It shows that your new account was created in January 2020 and our base monthly price for new customers to ($36 + $3) has changed since June 2019. Our pricing and subscription information is available on our website prior to placing an order, as well as within the HUBBLE customer portal, and in the Terms of Service that was agreed to at the checkout. If you have any questions about this, please email my team at [email protected] with the subject line "ATTN: Trust Pilot '' and I'll be able to get back to you with more information. Thanks! All the best, Samantha
Donna D.
Posted
These are the most comfortable contacts I have ever had! I have paid for expensive ones in the past that were supposed to be for dry eye but they didn’t feel like it. These are perfect! I wear them all day at work, looking at a computer, and they are as comfortable as when I first put them in. Highly recommend!
Response from Hubble Contacts· Apr 15, 2020
Hi Donna, Thank you for taking the time to leave this review. I'm so happy to hear that Hubble Contacts are working out so well for you! We appreciate you spreading the word! All the best, Samantha
