Raphael B.
Posted
Not for me
I've got to say probably not the best service I've ever had in fact people in the worst they don't listen to anything you say

Average
8,157 reviews
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Raphael B.
Posted
I've got to say probably not the best service I've ever had in fact people in the worst they don't listen to anything you say
First C.
Posted
It's over two years since I tried these. Very difficult to cancel. Have to ring them to do so. Would be so much easier if done online. I cancelled because I don't wear them much. Didn't really want a stock pile of un needed lenses. They were OK lenses BTW. Then one year later they took money out of my bank. I wasn't happy at all. I had to get my bank to block them from taking payments and get my money back. Too hard to contact them. Then 2 month later I get an email saying they couldn't take payment. I mean come on. Sort it out. BTW I didn't receive the lenses they may or may not have sent because I'd moved.
Diane
Posted
Staff very helpful. Lens easy to use and comfortable. Would definitely recommend
AJ
Posted
they stated it was the cheapest on the market (everyone loves a bargain) so I signed up for a £1 box it was then roughly £28 per month. I had no choice but to cancel. the lenses were ok but did split very easily.
customer
Posted
Difficult to cancel, there’s no quick option
Response from Hubble Contacts· Mar 30, 2020
Hi there, Thank you for taking the time to leave this review. We're very sorry to see you go, but we'd love the chance to speak with you about what hasn't been working so we do require you to call in to cancel your subscription. Our phone line is toll-free and does not cost you anything to call. You may also submit the cancellation form that is immediately available on our site under our Terms of Supply. If you'd like to skip or push off an upcoming delivery, please log into your account to view and edit your delivery schedule until you can complete the cancellation call. If you have questions or need help doing any of this, don't hesitate to reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" --we're happy to offer assistance! Best, Samantha
S.brown
Posted
Made my eyes sore , and made it very difficult to cancel and get refund wouldn't recommend.
Response from Hubble Contacts· Mar 30, 2020
Hi Sarah, Thank you for taking the time to leave this review. I am sorry to hear that you have not had a good experience with our lenses and with canceling your subscription. Rest assure you that you are no longer subscribed to HUBBLE effective February 18. Based on what you have told us about your experiences with our lenses, we would like to further investigate this matter so we reach out to you by email. Thank you! Best, Samantha
Samantha T.
Posted
Excellent customer service and system awful lenses
Michelle
Posted
Great except from a lot of the contacts break and I haven’t had anyone take a payment or send me my next set so I have one left for my left eye but 7 left for my right eye, bit useless seeming how much I pay a month!