Hubble ContactsReviews of hubblecontacts.com

Response from Hubble Contacts· Aug 23, 2019

Hi Kyla, Thank you for taking the time to leave this review. I am so sorry to hear you were unsatisfied with our cancellation policy. We have this in place for several reasons, the main reason being that it allows us to have a more personalized experience with our customer base, and also allows us to resolve issues that are the cause of cancellation in the first place. I can see that you have not reached out to our customer support team at this point. To cancel, please call 1-619-404-0542 between 9AM and 5PM EST, Monday through Friday. Best, Samantha

Response from Hubble Contacts· Aug 23, 2019

Hi Robyn, Thank you for taking the time to leave this review. I'm so glad to hear you're loving the lenses and subscription service! It's great to have you on board :) Best, Samantha

Response from Hubble Contacts· Aug 23, 2019

Hi Judith, Thank you for taking the time to leave this review. I'm so happy to hear that the lenses and delivery service is working out well for you! If you have any quality issues, we would love to know about it--please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll connect you with our Quality team! Best, Samantha

Response from Hubble Contacts· Aug 23, 2019

Hi Phyllis, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses, although they are occasionally a little dry and expensive. You may find that over-the-counter re-wetting drops may be a relief for dryness. Additionally, we are concentrating on selling daily disposable lenses, but we've sent some more information to your email. Best, Samantha

Response from Hubble Contacts· Aug 23, 2019

Hi Sue, Thank you for taking the time to leave this review. It’s great that you are loving your Hubble Contacts experience. Thanks for spreading the word! Best, Samantha

Response from Hubble Contacts· Aug 23, 2019

Hi Joan, Thank you for taking the time to leave this review. It's great to hear that you've been having a great experience with our team so far! Thanks for being a part of the Hubble family. Best, Samantha

Response from Hubble Contacts· Aug 23, 2019

Hi Robert, Thank you for taking the time to leave this review. It's so great to hear that you're enjoying the Hubble Contacts service! I can see that you spoke with our team recently, and they were able to get your subscription back on track. If there’s anything else we can for you, please don’t hesitate to reach out to [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Samantha

Response from Hubble Contacts· Aug 23, 2019

Hi Kathryn, Thank you for taking the time to leave this review. It's so great to hear awesome feedback from a longtime Hubble wearer! Thanks for being a part of the Hubble family. Best, Samantha