Average
8,157 reviews
Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Robert
Posted
Comfortable, affordable and convenient, Hubble contacts are best in class.
Response from Hubble Contacts· Aug 22, 2019
Hi Robert, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. Thanks for being a part of the Hubble family. Best, Vanessa
Tobi
Posted
Always on time, inexpensive, did its job! I couldn't ask for more in a contact at a price i could afford.
Response from Hubble Contacts· Aug 22, 2019
Hi Tobi, Thank you for taking the time to leave this review. I'm so happy to hear that the delivery service and pricing of our lenses is working out well for you. It's great to have you on board :) Best, Vanessa
Diana
Posted
I loved the fact that they gave a two week trial when I first signed up. However, I later realized that so many of the contacts from my annual subscription were unwearable or damaged. There for I feel like I actually ended up throwing more than the 2 week trial away. Other than that they are convenient.
Response from Hubble Contacts· Aug 22, 2019
Hi Diana, Thank you for taking the time to leave this review. It's great to hear that the subscription service is favorable for you but sorry that you're experiencing some unwearable lenses. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Best, Vanessa
Tina
Posted
I love hubble contacts!
Response from Hubble Contacts· Aug 22, 2019
Hi Tina, Thank you for taking the time to leave this review. I'm so happy to hear that you're having a great Hubble Contacts experience! Thanks for the awesome feedback :) Best, Vanessa
Mercedes
Posted
I wish there was an option to reorder for a specific time instead of in incrememenrs. Like I don’t always go through the same amount of contacts on a consistent basis, but it would be nice if there was a way to order when I get down to my last 7 pairs and have a new box in a week
Response from Hubble Contacts· Aug 22, 2019
Hi Mercedes, Thank you for taking the time to leave this review. We appreciate the feedback, and have taken it into account. In the meantime, don't forget to log into your Hubble account to check your delivery schedule. If you have any questions, please feel free to reach out to us at [email protected]! Best, Vanessa
Evan
Posted
great service, a few too many hoops to jump through when its time to cancel
Response from Hubble Contacts· Aug 22, 2019
Hi Evan, Thank you for taking the time to leave this review. It's great to hear that the subscription service has been working out for you but sorry that you have had unsatisfactory experience when cancelling your subscription. We appreciate the feedback and would like to let you know that you can reach out to our team at [email protected] if you have any outstanding questions or concerns. Best, Vanessa
Kyle
Posted
I like Hubble contacts but last couple boxes the edges on the contacts where rough.
Response from Hubble Contacts· Aug 22, 2019
Hi Kyle, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. I can see that you have reached to our customer support team and the replacement lenses was successfully delivered. Our Quality Manager sent you a follow up email to know more about the issue. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Vanessa
Andy
Posted
They are not as comfortable as other newer brands. Uses older technology - need to update the lenses for comfort. They get dry and they are not very comfortable at all.
Response from Hubble Contacts· Aug 22, 2019
Hi Andy, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. It's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Vanessa
