Average
8,157 reviews
Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Leana
Posted
Fantastic service, love the convenience and the product!
Response from Hubble Contacts· Jun 22, 2019
Hi Leana, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the Hubble Contacts experience! It's great to have you on board! Best, Vanessa
Jessica
Posted
Super disappointed I would save yourself the trouble of trying to deal with this company. It has been nothing but a headache to try and get the contacts I've PAID for. it's some how my fault that they failed to inform me that my trial package of contacts were delayed almost a month and without even receiving a trial package to know that I even like them and they worked for me, they already charged me for a subscription pack at the beginning of June that still has yet to ship from their facility. I can't get in contact with anyone they ignore emails and any response I've recieved is completely disregarding my questions and just saying it's unfortunate but they have no answers. And I can't get a refund until I receive the package that they won't send? how does that even make sense. No apologies no nothing. I was super excited to find this company but the lack of customer service and putting blame on me for their error is horribly unprofessional and turned me off from ever doing business with them. At this point because I can't get any answers or the product I've paid for and I will have to put in a fraud claim with my bank! I will stick to doing my business with clearly contacts . ca as I've never had issues like this with them! Hubble contacts is a super shady company 👎🏻👎🏻👎🏻👎🏻👎🏻
Response from Hubble Contacts· Jun 22, 2019
Hi Jessica, Thank you for taking the time to leave this review. I'm so sorry to hear about your experience. I'd like to find out what happened and see what I can do to help. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP. Best, Vanessa
Bradley
Posted
Nothing negative to say... contacts come every month and are good quality.
Response from Hubble Contacts· Jun 22, 2019
Hi Bradley, Thank you for taking the time to leave this review. I'm so happy to hear that you're having a great Hubble Contacts experience! We appreciate your feedback! Best, Vanessa
Robert
Posted
I love the daily contacts. The only reason I did not give 5 stars is because I seem to get few out of every shipment that have a slight tear in them. I can’t say with 100% certainty that some might be of fault of my own however. Overall I am pleased though!
Response from Hubble Contacts· Jun 22, 2019
Hi Robert, Thank you for taking the time to leave this review. I'm so glad that you're having a great Hubble Contacts experience, however I'd like you to know that we do take quality issues very seriously. If you come across a torn lens, please get in touch with our team by emailing [email protected] and our Quality team will get back to you ASAP. Thank you, Vanessa
Cary
Posted
I love love love Hubble. Only complaint is when the prices go up. I've been using Hubble for awhile and feel like it steadily increases. Even just some rewards for long timers would be great every now and then! My eye doctor even said they were really good. He was trash talking y'all, but I stayed strong in my opinion. Finally he looked at the contacts in my eye and was super impressed (:
Kim
Posted
Can stop deliveries whenever I need to. Contacts arrive on time each month. Great product!
Response from Hubble Contacts· Jun 22, 2019
Hi Kim, Thank you for taking the time to leave this review. It's great to hear that you're enjoying the lenses! We appreciate your feedback! Best, Vanessa
Leslie
Posted
Overall I am very happy with my Hubble contacts, I would say after wearing them for about eight or nine hours they start to feel a bit dry... But they are definitely good quality. The only reason I did not get five stars is because the delivery time varies. You only receive 30-day supply, yet sometimes I don't receive my next month supply until a week to two weeks since the second month... So we're cutting it very close on timing, a few times I've had to go a few days without wearing contacts which I hate doing... But overall a good service.
Response from Hubble Contacts· Jun 22, 2019
Hi Leslie, Thank you for taking the time to leave this review. If you find that your lenses are a bit dry, you can try any over the counter re-wetting drops for some comfort. If your lenses sometimes arrive a few days after you run out of your previous month, it may be a good idea to change the frequency of your deliveries from the usual "every 30 days" to something like "every 25 days" to give you a bit of wiggle room with the USPS delivery. If you have any questions about this, please feel free to reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll be happy to assist! Best, Vanessa
Rose
Posted
I apologize for not updating my review. Yes, American auto shield has paid for the repairs on my truck. After speaking with a great representative, we have resolved the problem. I am a satisfied customer. Thank you again American Auto Shield.
