Great
62 reviews
HURTIG LANEHurtig Lane, Vegan Watches and Accessories, Peta Approved
HURTIG LANE (hurtiglane.com) has 62 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
62 approved reviews, newest moderated first
Rachel B.
Posted
Ik heb ruim twee weken terug (2 sept) een horloge besteld, en helaas tot op heden niks ontvangen. Meermaals een mail gestuurd en het contactformulier ingevuld, maar helaas daar geen reactie op gekregen. Erg jammer!
Nicholas C.
Posted
My experience was similar to other reviews on here and I wanted to both reiterate those and provide some reassurance to prospective buyers. I bought my vegan leather watch band and although I received the purchase confirmation right away, I didn't receive any information regarding tracking. The band took 2-3 weeks to arrive but arrive it did. I took some solace from the reviews on here about the lack of communication and longer-than-expected delivery times. My band is absolutely excellent - just what I wanted and an outstanding price. I absolutely recommend this seller as long as you don't need something right away and are prepared to patiently wait. The product is awesome, looks fantastic and I'll likely buy from again.
NG
Posted
First of all these watches are absolutely stunning. My bf was in need of new watch and I came across Hurtig Lane, because I was looking for great quality vegan watches. My bf eventually chose the 'Mykonos Vegan Leather Watch Gold, Black & Black'. Something went wrong with the delivery service, which was in no way Hurtig Lanes fault. When I contacted them through instagram, they responded so quickly! They were so helpful and kind and immediatly helped solve the problem, which was not at all caused by them. The packaging is amazing, the little feltlike pouch that comes with it, is so nice and soft and nicer than some pouches you can buy in stores, and this just comes with the watch. Then, the watch: absolutely beautiful. The details the feel, it's really the key that can pull an outfit together. And again the customer service is amazing. There was a little damage on the strap, so I contacted Hurtig Lane, again they responded quickly, and offered to send a replacement strap. I never had such a great experience with customer service. Tldr: Hurtig Lane has beautiful products and if there's bumps in the road, the immaculate customer service is always there to smooth the way. I'm just so blown away and impressed by this brand.
Alek R.
Posted
Purchased the perfect watch for my upcoming elopement ceremony, with an estimated delivery of 5-8 days. Unfortunately it's been a little over 2 weeks and have yet to receive any shipping updates. I just sent an email yesterday, but after reading these reviews I'm not too confident I'll get a response there. I'm just hoping this reaches the right person as I was really looking forward to wearing this watch on my big day!
Deepak
Posted
It's not easy to find places with high quality vegan watch bands. When Hurtig Lane came up on Google, I was excited by the stylish designs and seemingly high quality material. When I checked for reviews outside the company website, I found TrustPilot where people had somewhat middling experiences. Because I had a good experience, I wanted to write that the watch bands are excellent quality. Yes, as some of the reviews point out, it's a small team and communication is not immediate. But, because they are a small business, they also put special touches together when I told them it was a gift for my wife's birthday and they covered extra fast shipping to ensure it would arrive in time. We are both really happy with our watch bands and will likely be future customers next time we need a watch or future watch bands.
Horace
Posted
Love these guys. They were communicative, and they're an ethical company which counts for a lot to me. The products (at least, the one I bought) are great quality, too.
Meg
Posted
This is a really beautiful watch with gorgeous details and a very satisfying ‘tick’. The watch arrived 10 days after I ordered it (delivered to UK) which I think is very reasonable. The only annoying thing was that no shipping or tracking information was provided. I was about to get in touch to ask for an update when the watch arrived later that day. Overall I am very satisfied and would definitely recommend this company to anyone wanting to purchase a new watch <3
Response from HURTIG LANE· Mar 4, 2025
Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear that you love your watch — it’s wonderful to know you’re enjoying the details and that satisfying tick. We’re really sorry to hear that you didn’t receive your tracking information. All UK shipments are sent with a tracked service, and you should have automatically received an email with your tracking details once your order was dispatched. Apologies if this didn’t come through as expected — we’ll definitely look into that to make sure it doesn’t happen again. Thank you again for your support, and we truly appreciate your recommendation. If you ever need anything in the future, we’re always here to help! Hurtig Lane Team
Eve G.
Posted
Beställde en produkt som hade blivit skadad i transporten. Fick väldigt bra service då! Snabba svar på mail. Fina produkter :)
Response from HURTIG LANE· Feb 25, 2025
Tack så mycket för din fina recension! Vi beklagar att din produkt skadades under transporten, men vi är glada att vi kunde ge dig bra service och en snabb lösning. Vi uppskattar verkligen ditt stöd och hoppas att du får glädje av din produkt! 😊
