ICEPUREReviews of icepurefilter.com

High-quality products and excellent customer service.

The filter fit my refrigerator. I ordered from the MFG and the one they sent didn't fit. When I called about the issue they ask me if I had used an after market filter. I confirmed that I had and they said that it changed the receptacle and I would have to change the receiver out to fix the issue. I am sure they changed the filter on their end and they are telling everyone it's now the end user problem. An after market filter designed to fit my frig isn't going to change the bayonet fitting. So, watch out for the lies from Whirlpool!

Great product and fast delivery. Takes out 100% of chlorine smell and taste. I’m impressed!

The customer service has always been prompt and informative. They work with me to trouble shoot any issues and help me resolve them in a timely manner.

Very good product

I thought the price was fair and the item was delivered sooner than expected and sooner than I was told, which is great. I had a little difficulty with the website because the item number I had did not cross-reference to the item and giving an appliance make and model didn't bring up the item number either. Not until I said, that looks right and chose it did it actually give the model number, when it was in the shopping cart.

Very happy with the water machine and ice maker is very convenient and makes ice pretty quickly. It is a little noisy sometimes when water cooler kicks on. Still well worth it. The company was very helpful when we had an issue with FedEx losing our package. We were very grateful for their quick response and quick action on getting another one sent to us. Thank you!

The purchasing experience on the ICEPURE Website was simple to follow and easy to process. I've used these water filters before and have always had good results. The 1 issue I had was that I never received any shipping information, e.g. when I should receive my order. But I got in touch with the company and Iris was quick to respond. Good job, Iris!!