customer
Posted
Prompt reply
Prompt reply
Response from iCliniq· Mar 19, 2024
Thanks for your wonderful feedback and support.

Great
633 reviews
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
customer
Posted
Prompt reply
Response from iCliniq· Mar 19, 2024
Thanks for your wonderful feedback and support.
customer
Posted
The Dr was very good
Response from iCliniq· Mar 18, 2024
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
customer
Posted
Answer was unexpectedly quick. And i am satisfied. Very good platform. 5 stars from my side ✨
Response from iCliniq· Mar 15, 2024
Thank you for your feedback. We're glad to hear that you found our service helpful and that we were able to provide it to you. Your support and feedback motivate us to strive for excellence and consistently deliver outstanding service to our wonderful users, just like you. Thank you once again for your kind words!
customer
Posted
Good service at no cost
Response from iCliniq· Mar 15, 2024
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
customer J.
Posted
Overall, the experience was great. However, it started on a not-so-great note. A detailed description of my symptoms got a non-committal response from Dr. Rajesh Gulati "Hi, you should check your std panel, urine culture, semen culture done. Should take antibiotics, anti inflammatory medications". Even I know this as a patient who has suffered from past instances of the disease. My case was later referred to Dr. Sandhya Narayanan Kutty, who gave a detailed prognosis and prescription even explaining all the medicines. That was what I was expecting and kudos to iCliniq for making this possible.
Response from iCliniq· Mar 15, 2024
We are glad you're happy with our service. We really appreciate you taking the time to share your experience with us. We would love to continue providing great service to awesome users like you. And we sincerely apologize for any dissatisfaction caused by the previous doctor's responses. Thank you for choosing iCliniq and wishing you a fantastic day ahead!
customer
Posted
It's was good doctor understood well but I'm from other country so no option available to pay from here should be one more free ask
Response from iCliniq· Mar 15, 2024
Thanks for your wonderful feedback and support. We're happy to see that you had a 5-Star experience at iCliniq. We provide the first query free for all our new registered users, and the following are paid because we have to compensate the doctors for their time as well. We have multiple payment gateway options which you can pay from any country. Kindly email us the details to the support team from your registered email ID. Our team will assist you accordingly. Please do not hesitate to contact our support team at [email protected], as we are always happy to assist you with anything you need. Thanks again!
Angela M.
Posted
The doctor did not address my concern and I wasted more money than I had expected!!!
Response from iCliniq· Mar 15, 2024
Dear User, we are extremely sorry for the inconvenience. To help you with this, could you please share your contact details with us on [email protected] so that we can get in touch with you and resolve the issue.
SHAUN B.
Posted
THEY TAKE MONEY BUT DON'T GIVE ANSWERS. They deleted my question and took my money, I had paid for a question and paid to upload dicom files. I have sent multiple email's They say 'we will check this immediately and get back to you'. I have been waiting months for an answer, they just keep saying 'we will check this immediately and get back to you' never do. I don't think there is any doctors their because my question was quite specific and they didn't know the answer, so they decided to delete my question and remove my money from my wallet and thought I would not say anything. They are corrupt and ripping people off when they are in need of support, this is disgusting and should be ashamed of them selves
Response from iCliniq· Feb 27, 2024
We're sorry to hear that your experience didn't meet your expectations. To better understand and address your issue, we need more details. Unfortunately, we couldn't locate your profile without your registered email address. Please report the problem by emailing us at [email protected] from your registered email ID. This way, we can get in touch with you and work towards resolving the issue. Don't hesitate to reach out. We're here to assist you. Your feedback is valuable, and we will take your concerns into consideration to improve our services in the future.