iconhookah.com Reviews | Read Customer Reviews of iconhookah.com

iconhookah.com Reviews | Read Customer Reviews of iconhookah.com

iconhookah.com reviews

415 approved reviews, newest moderated first

Wahajj M.
Posted Sep 8, 2021
Amazing service and the fastest…
Amazing service and the fastest shipping I have come across. Almost always shipped product the next day.
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Alina T.
Posted Sep 2, 2021
I haven't received anything in 41 days
I haven't received anything in 41 days
Response from iconhookah.com· Oct 12, 2021
Hello Alina. Your package has returned to our warehouse. It was marked as "Unclaimed". Please contact us to [email protected]. Best regards, Icon Hookah Team.
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Lucinio V.
Posted Sep 1, 2021
Thanks
I thank iconhookah for the fast delivery
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Denise B.
Posted Aug 6, 2021
Took a really long time for delivery
Took a really long time for delivery
Response from iconhookah.com· Oct 12, 2021
Hello Denise. You chose USPS First Class at checkout, and therefore delivery of your package took 5 business days. Best regards, Icon Hookah Team
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Eliyahu C.
Posted Aug 3, 2021
Ok I got the package today for next…
Ok I got the package today for next time I advice you to tell to your clients to search the package in the official site of Israel Post office because no one has sent any massage about that package any way thx 🙏
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Britni C.
Posted Aug 3, 2021
Fast shipping and great products
Fast shipping and great products
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RALF
Posted Jul 6, 2021
i always order on iconhookah but the shipping fees are too much!
i always order on iconhookah, the products are good but the shipping costs are high and it takes close to 2 weeks to receive the order, i m not in the moon, i m only in canada!
Response from iconhookah.com· Jul 6, 2021
Dear Ralf, We apologize that did not meet your expectations this time. But shipping costs are set by the shipping carriers, not us. And there are still COVID-19 limitations that cause the delays. This may include limited transportation, longer customs processing times, longer post office processing times. We specify all of this in our Shipping and Returns Policy that you accept every time you check out from our store. (So we assume you are aware of all of this.) Also, your last order has been delivered within 12 business days, which is in the timeframe of 8-21 business days that is specified at the checkout stage. Hope that explains the situation. Best wishes, icon Hookah Team.
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Angela T.
Posted Jul 4, 2021
Awesome company
Absolutely love iconhookah.com. They are so efficient and timely. Orders are always on time and great quality.
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