Icons Of ManhattanReviews of iconsofmanhattan.com

Ordering was super easy! excited to receive the chair in the mail :)

Easy online ordering! Website was easy to work with.

Easy purchase.

I ordered two of their office chairs and assumed that because they're more expensive than comparable Amazon versions, they'd be better quality. Not so. It turns out that some of the "chrome" parts where screws attach are actually made of plastic. One area around a screw broke off after 13 months of normal home office use. When I contacted customer service, I was told "Our standard guarantee is for 30 days after receiving the order." That means unless you buy the extended warranty, you have no recourse for a defective item 30 days after PURCHASE (not delivery). I'm trying to get a refund through my credit card company's extended warranty benefit but I'm having trouble because there's no "warranty" explicitly stated anywhere, just a "standard guarantee." This is important to know and I will never purchase from this site again. The two star rating is because the chairs do look nice and I was happy with them until they proved defective.

Easy assembley. Customer service always kept in touch with me by email on order tracking. Very pleased and will refer others.

Customer service was super fast and helpful with all of my questions. Can’t wait to get my chair! Beautiful designs.

This website had exactly what I was in the market for to complete my home office. The website was easy to navigate. Checkout was fast and easy as well.

Easy to find shopping experience and quality business grade inventory.