idealuniform.comReviews of idealuniform.com

Response from idealuniform.com· Aug 24, 2020

Hello Isaiah, I believe our team has reached out to you regarding why your order is being placed on hold. If cookies are disabled on your device, or if you are using an anonymous proxy (IP Address) the Persistent cart feature will not work. The protection and security of our customers is our top priority and orders are usually placed on hold due to our fraud protection system flagging it as suspicious due to a mismatch in the billing and shipping address. Our team has reached out to you, and was able to push the order through after verifying the information you provided.

Response from idealuniform.com· Aug 12, 2020

Hello Sandra, This order left our fulfillment center within 48 Hours after it was placed. Your package was in transit for 6 days, although we sent it via USPS 3 Day service. Due to circumstances beyond our control, USPS shipments are experience severe delays in reaching their destinations . We apologize for any inconvenience this has caused you, we have reached out to USPS on multiple occasions in an effort to address this.

Response from idealuniform.com· Aug 11, 2020

Hello Kim, We are sorry to hear that you had a less than satisfactory experience with your order. Our management team will be reaching out to you today so we can have a better understanding of the issues you experienced and ensure the appropriate measures are put in place to prevent this in the future. The satisfaction of our customers are essential to our success, and we look forward to working with you towards a solution.

Response from idealuniform.com· Aug 8, 2020

Thanks so much Suzette! We appreciate your patronage, and look forward to serving you again.