Shamir
Posted
Horrible experience
Horrible experience. They continued charging me for a full year after I cancelled my subscription. I even received a termination email from their credit card processor (PayPro Global). Very unsatisfied with their service. They refuse to refund me and are blaming me for their mistake. I have not used their product after I cancelled, yet I still got charged. STAY AWAY, do not purchase their product unless you have money to burn.
Response from iKeyMonitor· Jan 31, 2019
Hi! Please accept our apology for the inconvenience you have experienced. We will never charge you if you have canceled the subscription in advance. There may exist some misunderstanding. If your problem hasn't been solved yet, please contact us at https://support.ikeymonitor.com/hc/requests/new We will try our best to help you solve the issue.



