Nancy
Posted
My inquiry was answered promptly
My inquiry was answered promptly. The booking agent was knowledgeable and helpful.
Response from Imagine Cruising USA· Jul 20, 2026
Thank you for sharing your positive experience!

Excellent
266 reviews
Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
266 approved reviews, newest moderated first
Nancy
Posted
My inquiry was answered promptly. The booking agent was knowledgeable and helpful.
Response from Imagine Cruising USA· Jul 20, 2026
Thank you for sharing your positive experience!
Larry G.
Posted
We usually don't have any luck getting good, direct flights when we book through a Cruise Company. Imagine got us the flights that were direct and at a good departure time.
Response from Imagine Cruising USA· Jul 20, 2026
We are delighted we could arrange excellent direct flights with convenient departure times. We appreciate you sharing your positive experience!
Maureen
Posted
Working with Harry Powell was such a delight. Went over all the details of the trip, secured great flights and really was so helpful. Looking forward to our Norway holiday adventure.
Response from Imagine Cruising USA· Jul 20, 2026
We are so pleased to hear that Harry provided such a delightful and helpful experience in planning your upcoming Norway adventure. We truly appreciate your kind words.
Lorraine C.
Posted
Well I haven't taken my trip yet, but so far I am very pleased with the service I received from the sales team. This is my first time booking with Imagine Cruising and they seem to be very thorough.
Response from Imagine Cruising USA· Jul 15, 2026
We're so pleased to hear about your positive experience with our sales team! We strive to be thorough and ensure a smooth booking process for all our customers. We hope you have a wonderful trip!
customer Steve B.
Posted
Excellent service, went beyond expectations. It may be too early to give a review before going on the vacation, but I want to acknowledge the way these guys set up a land/cruise vacation I’ve wanted for a long time. 21 days, flights, hotels, and a 12 day cruise thru the Norwegian Fiords. It’s a lot of complicated logistics they were able to put in place. The one drawback was documentation and confirmation. In today’s world, organized crime is a fact of life, and due diligence demands confirmation at every stage. I signed several documents, twice, without fully documented evidence of what I was getting. I paid a substantial down payment without a signed receipt. I felt exposed until the package was processed. I think Imagine Cruising need oto address this. That said, this probably would not have happened if I had gone to the web site and ordered from the list of vacations listed on their site. I responded to a web advert and was contacted by an agent who made it happen.
Response from Imagine Cruising USA· Jul 15, 2026
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that our team was able to set up the vacation you’ve been dreaming of, especially with such intricate logistics involved. Your excitement about the 21-day adventure, including the 12-day cruise through the Norwegian Fjords, truly resonates with us, and we can’t wait for you to embark on this journey! We also appreciate your feedback regarding documentation and confirmation. Your concerns are valid, and we understand how important it is to feel secure and informed throughout the booking process. We are actively working to enhance our communication and documentation practices to ensure that our customers have the peace of mind they deserve. Thank you once again for your valuable insights and for choosing Imagine Cruising. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Avonnia
Posted
Carrie was kind, knowledgeable and efficient. So far I’m impressed with the service I’ve received.
Response from Imagine Cruising USA· Jul 15, 2026
We're so glad to hear you had such a positive experience with Kerry! We appreciate your kind words.
Lori
Posted
Our sales representative Jonathon was very knowledgeable, efficient and personable. He helped us navigate through the choices, answered all of or questions with ample detail and accommodated all of our requests.
Response from Imagine Cruising USA· Jul 15, 2026
Thank you for your wonderful review! We are so pleased to hear about your positive experience with Jonathan. We're glad he was able to assist you so effectively and we will be sure to pass along your kind words.
robert m B.
Posted
Received excellent customer service from Ms Parvin Tate! She was very diligent in working with me to arrange flights that better met our needs. I greatly appreciate her responsiveness and diligent efforts!
Response from Imagine Cruising USA· Jul 13, 2026
Thank you for your wonderful review! We are so pleased to hear about your positive experience with Parvin. We will be sure to pass along your kind words. We hope you have a fantastic trip!