Terry R.
Posted
Essentially useless. Save your money and your trouble.
I ordered in good faith based on the commercials I saw on TV. I believed that the product would be back 100% as that was stated. Also stated was that they had an extremely high reorder rate, which at this point, I doubt. I basically saw very little results. Therefore, I was highly unsatisfied. I have some nutrients that I already take which always show me results for the purpose I take them. So after finishing my sixth bottle (I had ordered a pack of six to get the best value.), I decided to ask for my refund. The customer service rep was courteous enough, but told me he could not help me, saying that I was beyond the 60 days from my initial order. Well six bottles takes longer than 60 days to consume. I asked him to let me speak to someone else. He said "Ok but they won't be able to help you either." I got the sales manager who told me she had listened to the call with customer service. She basically said, "You are beyond the 60 days and we can't help you. I'm getting off the phone now!" And abruptly hung up. Wow. If there is a class action against these people, I will be joining.
Response from Exceptional Health Products· Sep 16, 2026
Hi Terry, we’re sorry to hear about your disappointing experience. Our return policy does not cover refunds after all six bottles have been used. We understand this was frustrating, and we’re sorry your conversation with our team left you feeling unheard. For questions about our return terms, please contact [email protected]




