InformITReviews of informit.com

This is a scam. I tried to purchase a book and it would not let me order. I had to make sure nothing was taken out of my account. Do not buy from this site. The site is also faulty.

I placed the order 9 days ago. The order status is still in process, not processed, not shipped. I emailed three times to the customer service. No response at all. The first email is 6 days ago. Just FYI they said in the website that the order will be shipped in 24h. Terrible service. No support. With no response from the customer service not sure how to get the money back even. Terrible customer service. I will complain on every platform and find all internal people working for informit to complain

Its being more than a month I ordered a book from them ... never received it although it was suppose to arrive between 3 to 7 days. I already bought it from amazon amd got it. There is a reason why smaller companies like them lose business to amazon ... its not for price but because sheer incompetence and horrendous customer service. Never received the book and they wouldn't refund me so I basically lost 50$.

I have bought a book here and while it was very easy to order it, I cant get in contact with the costumer service! I have emailed them 3 times and have not received a response.

I bought an ebook from informIT, Payment is deducted from my credit card. Then it should be available in the download area. after 48 hours and so many emails to customer support and to the help desk and nothing happened. It is poor service from InformIT