InfoTouch CorporationReviews of infotouch.com

10226 San Pedro Ave. Suite 125, San Antonio, Texas

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4.1

Great

44 reviews

InfoTouch Corporation4.1

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About InfoTouch

The same powerful solution running large enterprises, affordably scaled to smaller businesses.infoTouch Corporation, in San Antonio, Texas, has led the industry in developing comprehensive point-of-sale technology for specialty retailers, and service industry businesses since its inception in 1986. All software applications are developed for retail specialty merchants and service industry professionals. Products are sold nationwide directly and through a channel of highly qualified third-party distributors. Learn more about the industries that we serve SKU-Based RetailSpiritsThriftButcherVape/SmokeGarden Center

InfoTouch Corporation (infotouch.com) has 44 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.

Also known as: InfoTouch, infotouch.com
Website: infotouch.com
Category: Administration & Services
Location: San Antonio, Texas
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 93% of reviews.
Most recent review: November 2025.

How we calculate scores

InfoTouch reviews

44 approved reviews, newest moderated first

Debbie
Posted Dec 13, 2021
I haven't been with infotouch on a one…
I haven't been with infotouch on a one to one basis for long only about a year,(we had gone thru a second party for about 8 years) but Alden has been most helpful and is always quick to respond to my questions and I really appreciate that in a service. Here's to many more years together.
Response from InfoTouch Corporation· Dec 13, 2021
Hello Debbie, Thank you for the kind words! We are happy to hear your experience with our staff has been a positive one. We look forward to continuing to work with each other in the future. Sincerely, The infoTouch Team
Philip
Posted Dec 10, 2021
Have been a customer for many years
Have been a customer for many years. Very good POS system with good customer support as well. Highly recommend.
Response from InfoTouch Corporation· Dec 10, 2021
Hello Philip, Thank you very much for the kind words. All of us here at infoTouch thank you for your continued patronage. If there is anything we can help you out with, do not hesitate to reach out. Sincerely, The infoTouch Team
Theresa
Posted Dec 9, 2021
The service representatives I deal with…
The service representatives I deal with whenever I call are polite, patient and always have a solution. They call back when they say they will. Technicians walk with me through my concerns and are knowledgeable and listen thoroughly.
Response from InfoTouch Corporation· Dec 9, 2021
Hello Theresa, We are pleased to hear your experience with us has been a positive one! If we can ever assist you with anything you may need, do not hesitate to reach out. Thank you, The infoTouch Team
Brenda
Posted Dec 3, 2021
Excellent Service
Excellent Service. Always as an answer for me when I call. Tech support always fixes the problem.
Response from InfoTouch Corporation· Dec 6, 2021
Hello Brenda, Thank you for the kind words about our service and tech support departments. We always strive to provide the best class of service possible, and we are glad you are happy. Thank you for choosing infoTouch! Sincerely, The infoTouch Team
Denise-Wisconsin River M.
Posted Dec 1, 2021
Wisconsin River Meats is more than pleased with InfoTouch!
Wisconsin River Meats is more than pleased with Info Touch! Their software, hardware and amazing support team have been an integral part of our meat processing, Sausage production, retail, wholesale and catering business for over five years. The ease of use and reliability of the POS system is fantastic. The software covers all facets of our business with the touch of a screen; from scheduling and time clocks to inventory and checkout. We are excited to continue our journey with Info Touch and their team for years to come as we continue to grow and look forward to expanding and upgrading our system in the near future.
Response from InfoTouch Corporation· Dec 2, 2021
Denise, We are so honored by your review! We strive to provide the best in class business solutions, service, and support to our customers. Having amazing customers like Wisconsin River Meats makes it worth it! We sincerely enjoy working with all of you, and are very excited for the future together. Sincerely, The infoTouch Team
Betty
Posted Nov 29, 2021
We are happy with the Info Touch POS…
We are happy with the Info Touch POS terminals. We have had them for a few years now without any major problems.
Response from InfoTouch Corporation· Nov 30, 2021
Hello Betty, Thank you so much for your kind words. We sincerely appreciate your continued support, and we will continue our commitment to providing you and your business with the best experience possible. Thank you! The infoTouch Team
Bill B.
Posted Jun 30, 2021
Its funny using this system for about 2…
Its funny using this system for about 2 years. Anytime I need help tryng to get a hold of a live person is non existent, and if so they switch you over to a rabbit hole to someone who never answers. They always say sorry wrong dept will switch you over lol. I had to renew My license and followed the instructions on the screen to call and advisor for a code. No one there. Shortly after I did get an email with the code and seems to be ok for now. I emailed back to thank them , the repy was dont respond to us here . If you are used to awesome customer service stay away from this platform.
Response from InfoTouch Corporation· Oct 12, 2021
Hello Bill, We are so sorry to hear that you had a poor experience with our support team. Our goal is always to provide our customers with the best level of support possible, and we apologize that we came up short. For any support related issues, you can contact us from 8 A.M. to 6 P.M. Central Standard Time, Monday through Friday. If you have advanced support, we are available 24/7. Our phone number is 800-678-8682 option 2. Again, we apologize for the inconvenience we have caused you, and would be happy to assist you with any other needs that may arise. Sincerely, The infoTouch Team.
J Perry B.
Posted Jun 8, 2021
I called my CC processing company…
I called my CC processing company Worldpay to close my account. I was informed that I would have to go through InfoTouch. I have never had any dealing with InfoTouch. They did not sell me my pos equipment nor service same. Until this point I had never heard of InfoTouch. I suggest that they are crooked in their business dealings. Prove me wrong. You do not answer phone calls at any of your numbers or extensions.
Response from InfoTouch Corporation· Jun 8, 2021
Hello J Perry Barker, We are sorry you are having issues closing your account with Worldpay. Unfortunately, we do not have any record of you under this name within our organization, but we would like to help make this right. It is possible that the representative you were working with either misunderstood your name, or your business, or thought you were a customer of ours. Please feel free to call us at (210) 679-4700, press 0, and ask for either Jeff Ballard or Maria Vazeos. We hope to help you get this resolved in a timely manner. Sincerely, The infoTouch Team

InfoTouch CorporationReviews of infotouch.com

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I haven't been with infotouch on a one…

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Wisconsin River Meats is more than pleased with InfoTouch!

We are happy with the Info Touch POS…

Its funny using this system for about 2…

I called my CC processing company…

About InfoTouch

About these reviews

More in Administration & Services, Texas

USA Contract Solutions

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InfoTouch reviews

I haven't been with infotouch on a one…

Have been a customer for many years

The service representatives I deal with…

Excellent Service

Wisconsin River Meats is more than pleased with InfoTouch!

We are happy with the Info Touch POS…

Its funny using this system for about 2…

I called my CC processing company…