Inkjets.comReviews of inkjets.com

Wow! I wished I’d read reviews before placing an order with inkjets.com. They sent me a cartridge that was incompatible with my epson printer. I’ve gotten no response in regarding an exchange/refund.

The ink laser cartridges were not compatible with my HP printer as stated in their advertising. You can only return merchandise when inkjets sends a shipping label…which they never send!! They never answered my emails or phone calls. It’s a SCAM…don’t use this company!!!

As soon as I realized that I had placed an order for the wrong ink cartridges, I immediately emailed Inkjets requesting that they cancel it. After receiving no response, I then sent them another email and also called them, leaving a voice mail. Well, they shipped anyway, and my despite repeated attempts to contact them about how to return it, they continue to ghost me. I had dealt with them in the past without a single problem, but now will never buy anything from then ever again.

SCAM COMPANY I bought toner for my hp colour laser Pro MFP M283cdw that this company said was compatible. Paid $224 for the 4 cartridges. Followed the instructions and all I get is "supply error". I've contacted this company both by phone (always, "busy, leave a message and we'll get back to you.") and I have emailed their customer service...no NO avail.

Item i ordered did not fit my printer. Inkjets.com said to return it for refund but I had to pay return postage which was almost $16.00. Plus I had to pay 4.99 postage for original shipping to me. So I would end up paying $21.00 just for postage which wasn't refundable. Cost of item was $20.99 which would be refunded, but i was still out the$21.00 for postage which is a lost for me and no item to show for it.

If I could have put zero stars I would have! This company does not answer their phone ever! I wish I would have never ordered from them. And to see they pride themselves on their website as the "best customer service" that's a lie!! BUYER BEWARE! Go elsewhere to buy toner.

Never answered several emails asking about HP cartridges (64XL) and their incompatibility with a 7900e printer due to new HP software that invalidates used carts. If this is their customer service, I'll never buy from them (and we use a LOT of ink)! BEWARE!

Ordered a cartridge never showed up couldn’t get ahold of anyone for refund took month finally my back got my money back to me never order anything from this place