L'Olivo T.
Posted
Received the order
Received the order, but the process took much longer than expected. I also had to pay additional fees to clear customs, which made the whole experience more complicated than anticipate.
Response from Inko Horeca Accessories· May 22, 2026
Hello! We are very sorry that this situation occurred. This should not have happened. We would also like to mention that there should not have been any customs charges. However, we have previously experienced cases where customs fees were applied due to errors during the customs clearance process. Please contact us at [email protected], and we will look into this situation and do our best to find a solution.