Caleb
Posted
A Veteran’s Warning: Dishonest, Unaccredited, and Unresponsive.
As an Army veteran who made the mistake of giving this place a chance, I can honestly say that dealing with Intellectual Point has been one of the worst educational and career-related experiences I’ve ever encountered. They’re not accredited, and now I see exactly why: the communication is abysmal, the support is nonexistent, and the entire operation seems to be nothing but smoke and mirrors designed to squeeze money out of unsuspecting students. First off, trying to get anyone on their staff to respond to an email or a phone call is like pulling teeth. You can wait for weeks—sometimes over a month—and still not get a straight answer. Simple questions about testing requirements or curriculum details vanish into the void, with absolutely no explanation or official documentation. As someone who has dealt with complex operations in the Army, I can’t fathom how a supposed “professional training center” can function with such glaring breakdowns in basic communication. The quality of the courses is laughable. They’ll hand you answers to tests so everyone “passes,” which is obviously just a tactic to puff up their success rates. It’s all about getting you in, getting you done, and then getting you out the door—so long as they’ve collected your money or your VA benefits in the process. The material doesn’t seem aligned with the actual exams you’ll need to take for real industry certifications, and some of the content appears outdated. This means you’ll likely have to pay out of pocket for another exam elsewhere to secure a legitimate certification that employers will respect. In that sense, their program is almost worthless—except as a drain on your time, money, and confidence. What’s more troubling is how they treat veterans. From my perspective, it’s clear they don’t value us as people or professionals. I tried contacting them several times and got nothing back. Other veterans have said the same—they ignore calls, emails, and concerns, and they’re not even on the list of some approved VA programs. Supposedly, they try to make veterans use their BAH to cover costs for certification tests that the VA itself would normally provide. This feels like they’re just preying on those who served. The staff, especially their COO Neeta, comes off as rude, dismissive, and downright greedy. When someone reached out for resume assistance that was promised through a VA-related program, they ended up getting a half-baked, irrelevant resume with zero revisions allowed. Tough questions, legitimate requests, or anything that requires extra effort on their part? Good luck. They just ignore you and expect you to slink away quietly. The leadership, including the president Prem, is no better, simply parroting the same unhelpful excuses. Beyond the classroom and the VA-related issues, there are multiple reports of them running a shady operation at their testing center as well. People show up for exams and get turned away with flimsy excuses like “maintenance” on the testing system—only to find out from another testing center that no such maintenance was happening at all. Instead of getting a straight answer or some basic courtesy, students are blown off and told to come back another time. And then there’s the blatant attempt to pad their online reputation with fake, one-off positive reviews. Look closely at their reviews, and you’ll find questionable patterns—brand-new accounts giving over-the-top praise, while numerous real students with consistent reviewing histories call them out for what they are: a money-hungry, disorganized company that doesn’t deliver on its promises. Overall, Intellectual Point presents itself as a professional training provider, but in reality, it’s just a dead end. You pay them, you pass their trivial tests, and then you’re left on your own, often having to pay even more money and time to fix the mess they created. The lack of proper accreditation, the absence of real support, the unprofessional behavior toward veterans, and the inconsistent and outdated course material all add up to a giant warning sign: Stay away. If you respect yourself, your time, and your hard-earned benefits, don’t go near this place. You can find far better, more transparent, and more supportive programs elsewhere—programs that will give you real credentials and genuine assistance, rather than the hollow promises and headaches you’ll get from Intellectual Point.