Jonathan
Posted
Owner
Good customer service
Response from Intrepid Direct Insurance· Sep 23, 2025
Hi Jonathan, thank you so much for your review! We appreciate your business!

Excellent
414 reviews
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Jonathan
Posted
Good customer service
Response from Intrepid Direct Insurance· Sep 23, 2025
Hi Jonathan, thank you so much for your review! We appreciate your business!
Lisa
Posted
Super easy process getting quote ! Love that everything will be bundled together
Response from Intrepid Direct Insurance· Sep 11, 2025
Hi Lisa, I'm so glad to hear the process was easy and that we were able to make insurance simple for your business. We appreciate you taking the time to give us a review, thank you!
Mike
Posted
Was very disappointed to see a significant increase in price after only 1 year with Intrepid and no claims. I don think this is necessarily the norm in the industry. May be cause to look around a bit more
Response from Intrepid Direct Insurance· Sep 5, 2025
Mike, thank you for your feedback. We recognize how important it is to feel confident in the value you’re receiving. We look forward to continue supporting your business to show all the value we have to offer.
Pete
Posted
Nolan is very knowledgeable about each coverage. He also went to bat for me for rates with the underwriter
Response from Intrepid Direct Insurance· Sep 4, 2025
Hi Pete, thank you so much for the review! I'll make sure Nolan knows how much he is appreciated. Thank you for your continued business!
Terence
Posted
It was very easy to switch to. Good customer experience
Response from Intrepid Direct Insurance· Sep 3, 2025
Hi Terence, thanks so much for your review! I'm so glad the customer experience met your expectations. Please let us know if there's anything else we can do to support you and your business.
Michael
Posted
It just easy to work with Intrepid Direct.
Response from Intrepid Direct Insurance· Sep 2, 2025
Hi, Mike! Thank you so much for the review. We appreciate your continued business!
Angel
Posted
Nick was very helpful. He answered all of my questions and answered the phone when I called, which is appreciated!
Response from Intrepid Direct Insurance· Aug 28, 2025
Hi, Angel! Thank you so much for the review. I'll be sure to pass along your kind words to Nick —he’ll be so happy to know he made a difference.
Avi K.
Posted
Stephven is great to work with, Intrepid is great and easy to work with
Response from Intrepid Direct Insurance· Aug 21, 2025
We appreciate the review, Avi! We'll make sure Stephven gets the message!