Stu N.
Posted
The site was down for last 4 hours
The site was down for last 4 hours , very cheap service, shame shame shame

Great
263 reviews
We are helping Africans build wealth from the ground up! Our technology provides both retail investors and institutions real-time access to the US Stock market, other global capital markets and investment products that provide real, inflation-adjusted returns.
Bamboo (investbamboo.com) has 263 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 45 reviews with 1 star · Clear filters
Stu N.
Posted
The site was down for last 4 hours , very cheap service, shame shame shame
Uzoramaka T.
Posted
Terrible landing page. Why do I have log in all over again after been away for a while? Makes zero sense
Shakira A.
Posted
I tried withdrawing but shows rejected and tried so many times due to when trying to buy shares it's showing account still under review I opt in for help and they never got back to me
Alx
Posted
I regret moving my money into Bamboo app. As I type it still stuck on the App. The app. Is unable to verify personal bank account, for ages. Several reminder emails to bamboo support...nothing. Their email (support [at] investbamboo.com) is a complete waste of time, no other means to reach them. You can't even reach them via phone call, imagine! really frustrating!
Response from Bamboo· Oct 12, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Osy
Posted
I transfered some money to the usd dollar wallet and sent an email to them It’s been days no response from there customer service and nor acknowledgment that funds has been received.
Response from Bamboo· Oct 12, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
LAYO N T.
Posted
Their customer service is absolutely disappointing. For the past two weeks, I have been contacting them to report that all my investments on their platform have disappeared and are showing a zero balance. I contacted them several times before the recent rush surrounding the Dangote Refinery, but I received no response. Now, with the current rush, I cannot even log into the Bamboo app. Since Sunday, 13 September 2026, up until today, 15 September 2026, nobody from the company has contacted me to explain what has gone wrong or provide any update on my investments. I honestly thought this was a responsible and reliable company, but unfortunately, my experience so far has been the complete opposite. N Ekundayo
Response from Bamboo· Sep 20, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Matthias K.
Posted
Absolute disaster!!!!
Response from Bamboo· Sep 20, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Nsikak H.
Posted
I’ve been trying to sign into my Bamboo account but it’s not working. I used the "Forgot Password" option but I’m not receiving any reset email. I also emailed their support but haven’t gotten any response yet. It’s frustrating because I can’t access my account and there’s no way to get help quickly. I hope Bamboo can resolve this and improve their customer support response time.
Response from Bamboo· Sep 20, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.