InvestorPlaceReviews of investorplace.com

Response from InvestorPlace· Aug 26, 2026

Hi Renato and thank you for reaching out! I'm sorry for the frustration you experienced while trying to subscribe. We completely understand how aggravating that must have been, and it's not the experience we want you to have. The good news is that we've been able to locate your account, and we'd love to help get this resolved for you. Someone from our team will reach out to you by email, which we think may be the easiest way to connect and work through it together — and we'd genuinely like to learn more about what you encountered so we can help. If you'd prefer to reach us by phone, we also have an international line available at 1-717-207-9729, Monday through Friday, 9 a.m. to 5 p.m. ET. We appreciate you taking the time to share this, and we look forward to getting everything sorted out for you.

Response from InvestorPlace· Mar 9, 2026

Hi Benny, We apologize for your frustration and for the experience you’ve had. For security reasons, when a service has been temporarily cancelled, we ask customers to call us to update any payment information. Based on your account, we’d be happy to have a member of our team reach out to assist you with completing your renewal. Regards, InvestorPlace Customer Success

Response from InvestorPlace· Feb 5, 2026

Hi Kalaine, Thank you for taking the time to share your perspective. While many customers do comment on positive experiences with our customer service team, our goal has always been to provide independent research and education to help subscribers make informed investment decisions — not guarantees of profit. Investing outcomes vary based on timing, risk tolerance, and individual decisions, and we encourage everyone to do their own research before subscribing. We appreciate your feedback and wish you the best in your investing journey. Regards, InvestorPlace Customer success

Response from InvestorPlace· Oct 9, 2025

Hi Ti, Thank you for reaching out, and I truly apologize for the experience you’ve had. I can understand how concerning it must feel to receive a charge notice for something you didn’t intend to purchase. To clarify, we do offer a number of free e-letters, and we never charge for those. If you’re receiving a notice about an upcoming charge, it most likely means there’s an active paid subscription associated with your account. We’ve requested a bit more information through the app so we can locate your account and cancel any active subscription right away to ensure no unwanted charges are made. If you’d prefer, you can also reach us directly by phone at (800) 219-8592 or by email at [email protected], and we’ll be happy to take care of this for you as quickly as possible. Regards, InvestorPlace Customer Success Team

Response from InvestorPlace· Jan 16, 2025

Hi DG, We sincerely apologize for any inconvenience you've experienced and truly appreciate your feedback. We understand your concerns and are grateful for the opportunity to hear your thoughts. Thank you for providing your contact details. While we're sorry we couldn't reach a resolution, we have removed you from our mailing list. Please allow up to 72 hours for this change to take effect. We are constantly working to improve, and your feedback plays a key role in helping us better serve our customers. If you need further assistance, please don’t hesitate to reach out at (800) 219-8592 or [email protected]. We’re here to help! Best regards, Customer Success Team

Response from InvestorPlace· Nov 18, 2024

Hi Casey, Thank you for sharing your feedback with us. Ensuring timely and effective responses to our customers is our top priority, and we’ve requested additional information so we can assist you more thoroughly. We’re genuinely sorry to hear about your experience with Luke Lango’s recommendations and the losses you've encountered. We understand that investing, particularly in emerging megatrends, can be volatile and may not always align with your personal goals or risk tolerance. While we strive to provide valuable insights and guidance, we acknowledge that results can vary. Luke regularly shares daily updates to keep his subscribers informed about market trends and developments. As noted in our terms, we want to remind you that "None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content." Investing involves inherent risks, and while we aim to provide thoughtful recommendations, past performance is not indicative of future results. We would like to better understand your situation and see how we can assist you moving forward. Please don’t hesitate to reach out to us at (800) 219-8592 or via email at [email protected]. Best regards, Customer Success Team

Response from InvestorPlace· Aug 29, 2024

Hi Bernard, Thank you for sharing your experiences and concerns. We're sorry to hear about the difficulties you’ve encountered with some of the recommendations and insights. I understand your frustration, especially when recommendations do not align with your expectations or investment goals. It’s important to remember that investing in innovation megatrends, like those Luke Lango focuses on, often involves a long-term approach and can be subject to significant volatility. Luke provides daily notes to ensure his subscribers are well-informed about market trends and developments. As outlined in our terms, we emphasize that “None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content.” Investing inherently involves risks and uncertainties, and while our recommendations aim to provide valuable insights, past performance is not a guarantee of future results. We're happy to have you as a subscriber and are pleased to hear that you’re having a positive experience with Tom Gentile’s insights. Tom’s primary mission is to teach others effective trading strategies and help them achieve a secure financial future. He uses proprietary technology to identify predictable and consistent market movements, which he views as one of the most effective and reliable ways to profit. If you need any assistance or would like to review your account with one of our customer success agents, please feel free to reach out at (800) 219-8592 or [email protected]. Best Regards, Customer Service Team

Response from InvestorPlace· Aug 1, 2024

Greetings Gabriel, We appreciate the feedback and apologize if your experience has been less than stellar. Unfortunately, I am not able to locate an account using the limited information provided on this site. I have requested additional information in order to better understand your experience. You may also call us at (800) 219-8592 or email us at [email protected] to provide this information.