Excellent
116 reviews
iProductsUSWe personalize our fine quality wood and clear phone cases, leather wallet iPhone cases, and our "Personalized Travel Tumbler Mog Collections" with a US Made engraving machine and UV Color Printer. We offer a 1-year warranty on all our products with replacement and strive for 100% customer satisfaction. We inspect all our products before they are shipped for excellent quality. We know you will love our Products!
iProductsUS (iproductsus.com) has 116 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
116 approved reviews, newest moderated first
customer
Posted
Excellent customer service !! I ordered the wrong size case So I called them and explained what I did. They said no problem and sent me out the right size case the same day at no charge. I would highly recommend IProductUS.
Response from iProductsUS· Jan 20, 2020
Thank you so much for your review. We believe our customer service and quality of our phone cases are a top priority. We hope you enjoy your new phone case!
Jessica L.
Posted
I reached out to request a custom order on Etsy for a Samsung Note 9 case after being told no from another seller. The response I received from iproducts was immediate, my order was placed and shipped in a few days. I am loving my new wood elephant case!!! You have gone above and beyond my expectations. Thank you!!!
Response from iProductsUS· Jan 20, 2020
Thank you Jessica for the awesome review! We always can do any of our designs on ALL Samsung Galaxy / Note Phone Cases and so glad you asked! Please spread the word and enjoy your new case!
Rubi B.
Posted
I ordered a custom wood case and the detail and quality is amazing ! My boyfriend loved it!
Response from iProductsUS· Jan 15, 2020
Thank you so much for letting us help you design your personalized case for your boyfriend! We are very glad he loved it! Please let us know if we can design any other phone cases in the future!
Randy H.
Posted
I had a small issue with an order and to my surprise and appreciation customer service effortlessly took care of the situation and got me the phone case I expected in the beginning. It’s not often these days that the product and support are equally matched. Well done to say the least!
Response from iProductsUS· Jan 15, 2020
Randy, we believe in 100% Customer Satisfaction and are glad that we took care of the issue you had quickly. Please let us know if you need anything else?
Lisa
Posted
The case itself was absolutely beautiful but what really won be over was the customer service Michael provided. The screen had cracked and Michael sent me a new one the following day! Thank you so much!
Response from iProductsUS· Jan 15, 2020
Lisa, you are very welcome and thank you for the kind words! We strive to make sure our products will last and stand by them. We hope you enjoy your new Wood iPhone Case!
DDJ
Posted
Awesome customer service and even better products. Love the people from Iproducts!
Response from iProductsUS· Jan 15, 2020
Thank you for taking the time to review us. W are happy to help our customers endlessly.
Iz
Posted
Love my phone case!
Response from iProductsUS· Jan 15, 2020
Thank you so much for taking the time to review us. We are happy that you love your phone case! Please tell others!
John M.
Posted
Looks great! The side buttons could be more tactile and responsive. Case could be slightly slimmer. Very close to just right though. Satisfied so far.
Response from iProductsUS· Jan 15, 2020
Good day, John! Thank you for taking the time to give us feedback! We started offering a new slimmer "Case B." If you like to try it please contact us anytime. We are always looking to give our customers more options. Both "Case A" and "Case B" are very protective.
