iPromoReviews of ipromo.com

I have had issue after issue with this company. They didn't deliver on time, messed up the order, and over a month later I still don't have the refund that I was promised.

I should have known better because their website looks like it was designed by high school students. I called and asked about placing and order and my salesman got very excited. At every opportunity to prompted me to enter credit card information, well before he had given me pricing or proofs or samples of what I was ordering. Upon asking for a sample they sent me the wrong one. Upon asking for a better price I was told that theirs were the best prices in the business and their competitors all offered substandard USBs - a lie, because I use Flashbay all the time and their products are great AND cheap. When I asked for proofs my requests were ignored so it took several revisions to get something that looked passable - but only passable. I finally placed the order and got it on time, but shoddily packaged. They used the wrong proof so the design is wrong. They also replaced the beautiful stainless steel sample with cheap flashy aluminum USBs that bend and break very easily. I have waited 3 days for a call back and have not received one. I always got a reply within 8 hours before I gave them my money. I expect they willr efuse my request for a refund. Beware.

I contacted iPromo via phone before ordering my custom USB3 drives because I had had bad experience with another company. Alex assured me they were different and they would do proper QC on my drives before being shipped. That didn't happen, instead my drives were shipped straight to me from China and were the exact same junk drives the other company stuck me with. I contacted him with screenshots showing their slow speed and now they are trying to stick me with a 30% restocking fee for returning slow drives. All these companies use the same supplier in China and don't ever even see their products. Waste of time and money. Do Not buy USB3 drives from this company unless you want USB2 speeds

I had asked for BLUE and GRAY as the two imprint colors. This is what was depicted in the image I sent. Someone decided to use BLUE and SILVER instead and the text was completely unreadable. I am very disappointed as this was a promotional product and our company's name is half invisible. We will NOT be distributing this item. I will not order from this company again. Very disappointed.