IpsosReviews of ipsos.com

Paneliste depuis de très nombreuses années, je suis extrêmement déçue mais également très en colère à propos du nouveau site et de ces enquêtes qui n'aboutissent qu'une fois sur 5. Par ailleurs, il est devenu très compliqué d'être sélectionné... lorsque je contacte le service clients pour demander des explications, on me demande à chaque fois la référence de l'enquête, or lors d'une invitation par mail celle-ci n'est mentionnée nulle part, donc on commence une enquête qui dure 20 minutes et puis la page suivante ne se télécharge pas, ou alors on se fait virer de l'enquête alors que celle-ci se termine... donc il n'y a aucun moyen de récupérer ses points... désormais c'est la loterie. C'est un système qui est devenu complètement fantaisiste et aléatoire.

Dommage de ne pas pouvoir mettre 0 étoile. Si j’avais lu les avis avant, je ne me serais pas embêtée à participer à leur enquête. J’ai dû porter un boîtier pendant 10 jours, rallongés de 5 jours car soit disant il n’avait pas fonctionné … pourtant j’enregistrais moi même les résultats chaque jour … au final, après plusieurs réclamations, on m’annonce que je n’aurai pas la récompense car le boîtier n’a pas fonctionné. C’est de la malhonnêteté. À dénoncer à la DGCCRF.

I had successfully and happily been using them for months doing surveys and product testing. I have tested so many products. I was extremely happy with them. Until I did a focus group for them in June. It was for 5000 points -$50. I was supposed to get the points within 15 days. A month goes by, no points. Meanwhile I've emailed them with no response. I continue doing surveys and recieving products to test, earning $19. I email them again about my 5000 points. Nothing. I notice that I stop getting surveys. I don't get follow up surveys for my product tests that I spent a lot of time completing. A few more emails sent, with one response that they will look into it and get back to me shortly. They don't. August 3rd I try to cash out my $19 and I can't, not in PayPal, which I've always used, why I signed up in the first place, or any giftcards. I email them again. August 7th they get get back to me, saying they will look into the 5000 points, nothing about my account being canceled or why I can't cash out. Today, August 30, 2022, I get an email that they added the 5000 points but they also canceled ,"terminated", my account as they can do for any reason. I've never broken TOS, had multiple accounts, been late on a product review, or lied or given any false information on any survey. The only thing I did was repeatedly, very nicely I might add, ask for my money. So I go to cash out my $69 in points and still can't cash out. I email them, they now say the points were added before they terminated me, no mam they were not, they were added today because I checked last night, and that because of the termination of my account they can only give me an Amazon gift card. I don't use Amazon. I don't want an Amazon giftcard. I don't want any giftcard. All I want is my $69 that I rightly earned in my PayPal which is an option, the one I've always chosen. I didn't choose to cancel my account, my account was in great standing when I earned the $69 but now they don't want to pay. They say they can't because my account is terminated. Yes, because I asked for my money for a service I did for them. I have never had any company do this to me and I've been doing surveys & focus groups for years. I always choose PayPal because I have terminal liver disease and can't work, and you can't pay bills with crap from Amazon. They have stopped emailing me when I told them that an Amazon giftcard was unacceptable. I've never written a negative review in my life, but I am literally so upset over this. I counted on that money, and they are playing God. It's so sad that one if the biggest product testing/survey companies treats people like this. I should feel sick over this but it's not fair and it's not right. I'd say if you are going to use this company be careful because it started out great but if you ask for money you earned they will terminate you and withhold it from you, unless you take the Amazon giftcard.

This company is a SCAM and a JOKE! They NEVER answer their phone, return messages or reply to support emails! I pity the corporations that hire these LIARS! Avoid at all costs!

I originally received a letter in the post saying a rep would visit me to do a survey about tv viewing. I emailed that I did not wish to participate but a gentleman still came to my door who I turned away. I then received another letter inviting me to do an online survey about tv viewing on behalf of the industry. I started the online survey which was quite detailed but stopped when the questions became intrusive and personal, eg were you a manager, how many staff, what was your job title, with no option to ‘prefer nit to say’. Clearly this company have another agenda which they do not mention at the outset. I have learnt my lesson and will not be doing any more surveys!

After getting involved in so many survey from this ipsos, once it's submitted, it reads "you have been disqualified" what? After putting my precious time?? This is total scam. Nothing but to get people's opinion without a reward. Horrible

Oh goodness, I went through all the bad reviews and almost giving up myself on this company. Luckily I went back into Ipsos website and I saw all the gift cards are back into the page again. So I managed to make my claims and I received it on the spot by email. Guys, just be patient, when you saw there is no gift cards reward available...you just need to wait until they restock it again and that's common with a few other company as well. Dont have to come up with a bad review immediately, give them a month atleast. So far I never had any problem with them and only last month I realised they out of stock with giftcards. Also they always replied to my email either on the same day or next day. LissaCaldina

i have been messaging Ipsos since March 2022 asking when Rewards were going to be available for redemption as the range availability was depleting every day. Its now August. Same response, wait a few weeks. Yet they still send survey invitations. I have over $170 worth of rewards points to redeem and I can't use any of it. Do not join this site.