iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE Reviews | Read Customer Reviews of irestorelaser.com

iRESTORE reviews

1,313 approved reviews, newest moderated first

Debbie D.
Posted Feb 17, 2026
Great experience Start to Finish
Great experience Start to Finish! They made it so easy to get approved thru my FSA! I'm so excited about my LED Face Mask! I just received my Face Mask and have used it twice and it's Amazing! This Mask is a premium product and SO affordable through IRestore!
Response from iRESTORE· Feb 18, 2026
Hi Debbie, Thanks so much for sharing! We’re thrilled you’re loving your Illumina LED Face Mask and that the FSA process was easy. Thanks, and wishing you all the best!
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Dee M.
Posted Feb 17, 2026
Misleading Shipping Update and Broken Follow-Up
My order was placed on February 2 for $958.22. I received a shipping confirmation email on February 4 stating my order was “on the way,” but tracking did not show carrier movement until February 10. The package sat idle, and I had to call customer service on February 11 to address it. During that call, I was told I would receive a follow-up email the next day. I never received that response. Instead of prioritizing or expediting the shipment after the delay, it appears it was simply pushed out. The issue is not the free shipping timeframe — it is the lack of transparency, follow-through, and urgency for a nearly $1,000 order. I have only used the product for one week, so I cannot fully rate it yet, but I hope it performs better than the customer service experience.
Response from iRESTORE· Feb 18, 2026
Hi Dee, We sincerely apologize for the inconvenience. We’re going to review what happened with your shipment and the missed follow-up, and someone from our team will reach out to you directly to address this properly. We can’t undo the delay, but we can make sure it’s acknowledged and handled better from here. We truly appreciate you giving the product a chance, especially after this start. If there’s anything you need while you’re in your first few weeks of use, please let us know — we’re here to support you.
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Colleen T.
Posted Feb 17, 2026
I have used the elite for 2 days now…
I have used the elite for 2 days now and it leaves your head nice and warm. I have tried the hand held laser device that you have to use your arm and at first it worked until I stopped because my hand was tired since I had strokes and didn't see lasting results. I prey since this one is a hat and I feel the consistent heat, it should do better and hopefully give me hair back that i am missing.
Response from iRESTORE· Feb 18, 2026
Hi Colleen, Thank you for your feedback! Consistency and patience are key to seeing the best results. We look forward to hearing about your progress in the coming weeks. Wishing you all the best on your hair growth journey!
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Fatima
Posted Feb 16, 2026
No clear plan for receiving the…
No clear plan for receiving the shipment !! No clear time !!
Response from iRESTORE· Feb 18, 2026
Hi Fatima, We sincerely apologize for the inconvenience and the frustration this has caused. Upon reviewing your case, we can confirm that an email update was sent on 2/10/2026. However, we understand that if you did not receive it or if it did not clearly address your concerns, that only adds to the frustration. We will be reaching out to you again shortly with a clear update, and please rest assured that your case is being prioritized. We appreciate your patience and the opportunity to make this right.
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Michele Conan S.
Posted Feb 16, 2026
Order was shipped fast
Order was shipped fast
Response from iRESTORE· Feb 16, 2026
Hi Michele, Thanks for the feedback, and wishing you all the best!
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Cheong Seen L.
Posted Feb 15, 2026
Feedback regarding early use of Elite laser helmet
I am still within the first week of usage of the device so I am unable to give any constructive feedback. What I can say is that product was delivered within schedule and the benefits and testimonials by other users look promising.
Response from iRESTORE· Feb 16, 2026
Hi Cheong, Thanks for the feedback, and we're looking forward to hearing positive results in the coming weeks.
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Colleen
Posted Feb 14, 2026
Product does not work
Product does not work it literally came to me inoperable
Response from iRESTORE· Feb 16, 2026
HI Colleen, Thank you for sharing your feedback. I completely understand how disappointing it can feel when you’re not seeing results right away. Since you’ve had the iRESTORE Pro device for less than a month, I want to help set the right expectations. With red light therapy, results are typically gradual. Most users begin to notice visible improvements between 3 to 6 months of consistent use, as the treatment works at a cellular level and requires time to stimulate hair growth cycles effectively. We strongly recommend continuing the treatment as directed to give your body enough time to respond. Consistency is key to achieving the best possible results.
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Anonymous
Posted Feb 13, 2026
The customer service chat before and…
The customer service chat before and after the purchase was excellent. The helmet works great so far. Hopefully, more hair in 3 months.
Response from iRESTORE· Feb 14, 2026
Thanks for the feedback, and we wish you all the best!
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