Isloo Tech UsaReviews of islootechusa.com

I bought a SaunaLife from Isloo Tech USA. When I was trying to buy it they were jonny on the spot to respond. When I had questions about the sauna after purchasing it literally ZERO people from this company will call me back. Ive texted multiple times, called and left messages and emailed twice as well. Due to their complete lack of responding I have asked for a refund but I havent seen this and its been 5 days. I called, emailed and texted days about for someone to call me about this and as usual no one is reaching out. DO NOT BUY FROM THIS COMPANY! THEY ARE A TOTAL JOKE.

Thought I got a great deal during Black Friday. Spoke with "Michael," the rep who insured and promised a good deal. Once the order was placed, crickets. Then, when asking for updated shipping or tracking, I was told the new lead time is an additional 5-6 weeks due to "unforeseen circumstances". I have passed along with the attorney general and the Minnesota Dept. of Commerce. Also, the address on my credit card statement does not match the one on the site. It is 1291 WEST BROADWAY AVE FOREST LAKE, MN 55025 which is comes up as a run down AmericInn by Wyndham.

This website is a total scam. The prices looked crazy low and now I know why. Something felt sketchy so I contacted the sauna manufacturer directly and they told me this site is not an authorized dealer at all. They said other people have been fooled too. I already disputed the charge with my bank. These guys are straight up trying to take people’s money. Be careful, this is a fraudulent site.

I've been in the market for an infrared sauna and have been tracking prices of a specific model across various vendors. When I contacted the chat support for Islootechusa with questions and a concern about the transparency of their pricing (claiming the sauna was discounted 37% from a price of $8995, when the sauna has *never* been $8995 on their site, the sales rep attempted to gaslight me and then ended the chat very rudely when presented with the facts.

I expected some delay on our Finnmark FD1, Isloo, (Michael), took my calls, reassured me in my purchase and my 3 week wait was well worth it. Have not assembled it yet but considering the amazing packing job, I’m confident it’s perfect. Trust Isloo with your sauna needs, James. Idaho

You proactively shipped another product when my original order couldn’t be fulfilled but your choice of shipper was not anything to speak of. It’s taking them forever to ship the unit to my address. As of today I have not received it nor gotten a call as to when it will be delivered. Very unsatisfactory.

Great company shipped my sauna heater super fast. Great communication and price.👌🏼

Quick delivery. Great service. Great price.