IssuetrakReviews of issuetrak.com

Top notch customer service. Totally impressed with the service and support we've received! Andrew Prestage, MBA Executive Director, ITS Taft College West Kern Community College District

very responsive with great followup to open questions and issues

I would recommend IssueTrak to anyone looking for an easy tool to use to track repairs & service to their customers. It's easy to use and the support I receive when I have a new report I need to run or need to enhance my service tickets is excellent! Thank you for helping us service our customers because of this great tool!

IssueTrak allows for fine granularity and control of who sees what from an organization perspective, perhaps to the detriment of UI intuitiveness and general customization. Support is quite good and very responsive.

Great job in contacting me quickly and getting my issue resolved. I didn't put 5 stars because the fix took long than expected.

Very friendly and fast customer service. Probably the fastest I have ever received.

Issuetrak has helped me to keep all of my requests in one place and I don't miss a thing!

Great software and terrific people behind the product, sales, training and support are all great. I would also like to commend the work done to develop the documentation, it is robust and well organized. All of that being said there is a high level of complexity involved with setting up the software for your application. I think we would all benefit from a step by step tutorial setting up an actual site from scratch.