Janeen J.
Posted
Free trial auto subscribes to a year
I thought it was a free app but it was just a free trial. After using it in France to look up a couple of words, when I reviewed my visa statement after returning I was charged $40.00 for a yearly subscription automatically instead of a monthly after the free trial ran out. Their customer service blamed Apple and Apple blames them both saying it is out of their hands and can’t refund me. I can’t seem to even find a way to cancel it for Next year so I hope it doesn’t auto renew again. In hindsight I should have just googled the words or phrases.



