AppleReviews of itunes.com

Never understood why you have to pay so much to access music freely... its suppose to be easy... take youtube and soundcloud for example

I would like to rate NO stars however it wouldn’t let me do this. I think they are the worst!!! I had a 10year old charge numerous charges on my account when I left my iPhone home to go to ICU to be with my Mom who ultimately passed away. I was initially told these charges would be refunded which was a blessing since I needed to help pay for her funeral. I never received the credit back to my account and contacted them again and was told there would be no refund. How devastating. I realize I should have blocked my phone but with so many things happening at once it never entered my mind. Out of all the charges they randomly picked one charge of $19.99 to refund, how that one was eligible to refund I have no idea. I have been so upset over this. I mean really they make millions or should I say billions of $ and they treat customers this way?? They should be ashamed!!!

Good company

Excellent as always.

Good quality products, but short lifetime and seemingly deliberate fast phasing-out of support for their products. Given the cost of their phones, one should expect better support. Moreover, while their customer service does make an effort, they gave bad advice, making me spend more money without getting my problems resolved. Eventually I had to purchase another phone (obviously no longer an iPhone).

Someone stole my code and redeemed it on iTunes. I wrote them to disable the code/movie and take action against the thief. They've answered quickly, but what they wrote was absolutely irrelevant and dumb. After my second e-mail they are non-responsive. Their support practically doesn't exist. Shame.

You should make some things free, not ask for more and more money, people pay huge amounts of money for these phones AND they want us to pay for itunes as well... :/

it s good but one problem just accure .new tehnologies ..