Natasha
Posted
Embroidered shower cap
Fast delivery and lovely product
Response from Jacaranda Living· Apr 21, 2021
We're so pleased you had a great experience with us Natasha! Thank you for your review.
Excellent
387 reviews
Wholesaler & Retailers of fine embroidered bath & bed linens for home and spa, ladies cotton sleepwear, baby layette and little girls cotton dresses
Jacaranda Living (jacarandaliving.com) has 387 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
387 approved reviews, newest moderated first
Natasha
Posted
Fast delivery and lovely product
Response from Jacaranda Living· Apr 21, 2021
We're so pleased you had a great experience with us Natasha! Thank you for your review.
Elizabeth B D.
Posted
My second purchase from Jacaranda Livi ng!!! Again, quick delivery. Another beautifully made item... Enjoying my robe. Thank you Jacaranda Living!
Response from Jacaranda Living· Apr 21, 2021
Thank you so much for your kind review, Elizabeth!
Lourdes L.
Posted
Awesome and efficient customer service. Quick response to my request followed by super fast shipping. Needless to say, the quality of their items is superb.
Response from Jacaranda Living· Apr 21, 2021
Thank you for your lovely review Lourdes! We are so pleased you had a great experience. Hope to hear from you again soon!
C.C.
Posted
Their website tells a lovely story with pictures of South African Zulu women making these gowns. Mine arrived with a label “made in China “. Highly disappointed.
Response from Jacaranda Living· Mar 30, 2021
I’m so sorry to hear you are disappointed with your nightgown. Our embroidered bath and bed linens are all made by Zulu women in South Africa, our nightgowns are made by a woman-run team of workers in a socially responsible factory in China. We have been working with them for many years creating styles to our specifications. We are proud of the quality and rave reviews we receive about our collection. If you’d like to return your nightgown for a refund please contact us by email or phone. Kind regards, Cathy Deale
Rosemary B.
Posted
I love the sweet old fashioned merchandise this company offers.
Patricia S.
Posted
Some beautiful items -- classics and some more modern items. Glad to know about your site.
Response from Jacaranda Living· Mar 21, 2021
Thank you for your kind words Patricia! We are so pleased you found something you love.
Laurie H.
Posted
Excellent customer service and beautiful, top-quality products! Cathy is a joy to work with, also!
Rodney B.
Posted
Ordered something for my wife but couldn't find a size chart giving measurements. Your size information lists S,M,L,XL with a size number, but no measurements. Your order acknowledgement ended up in my gMail SPAM folder, which was very unusual.
Response from Jacaranda Living· Mar 12, 2021
I’m so sorry you had a frustrating experience ordering from us, Rodney. You are quite right, we could do better with showing the measurements of each nightgown on our website. We are working on it, thank you fir the feedback. I’m not sure why your order confirmation went to your spam folder, we will investigate. I was unable to find your order under your name, it might be under your wife’s name. Exchanges are free if your wife would like to exchange her nightgown for another size or a return it for a refund. We hope to send you something your wife would love next time. Kind regards, Cathy Deale