JagexReviews of jagex.com

poor excuse of a company at least other company's make good excuses

Jagex are ruining runescape

Allows cheating but bans hd plugins. Company ran by a black market which they run you cannot change my mind

Banned for macroing when i never used a bot.

Jagex is a pitiful excuse for a company. Jagex has their cash cows and they're just that. Cash cows. Jagex could not give a flying f*eck less about their players / customers.

Worst Service ever met.. i only want my account back that i lost because alice moved to O2 but they want to prove it that i am the real owner an Email confirmation to my old email account and the exact creation day of my account.. and also my internet provider at account creation day and the exact day where i firstly moved away since account creation.. and nope its not enough that i remember my old old username or my password. And also not enough that the mail account holder Name is my Name and in the Mail address is also my Name.. who tf should steal my account of this crap game??? Nobody. Jagex Support sucks.. and they have no email adress or phone number provided to contact them. Only their s-hi-tt-y security bot that avoids all requests to get my account back..

Customer service is the worst I have ever experienced in my life. They reply with automated bot responses and tell you to fix it instead of doing it themselves. Dont spend time on Runescape, go on a private server instead

Customer service is atrocious. Communication is atrocious.