Excellent
237 reviews
Japan AvenueVisit the store ➔ ⛩️ Japan Avenue is an online store for lovers of Japanese culture — and for anyone curious to discover unique, thoughtful gifts from Japan. Our mission? To make Japanese culture accessible to everyone. 😊 Our small and passionate team works hard to bring you the best of Japan at fair prices. From traditional clothing and tableware to home decor, lucky charms and more 🤩 — you're sure to find something that sparks joy! 🚀 Fast and reliable shipping 🇯🇵 Authentic products made in Japan 🎁 Unique and original gift ideas 👍 Friendly and responsive customer service 📦 Return your items within 60 days Between tradition and modern design, between minimalism and kawaii — discover the world of Japan Avenue today! Shop new arrivals ➔ Browse gift ideas ➔ Got a question? Our team is happy to help. Contact us here.
Japan Avenue (japan-avenue.com) has 237 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 13 reviews with 4 stars · Clear filters
Jan B.
Posted
Smaakvolle items. Zowel de snoepjes als de kleding.
Response from Japan Avenue· Aug 16, 2026
Hoi Jan, Bedankt voor je mooie review! 😊 Wat leuk om te horen dat zowel onze Japanse snoepjes als de kleding bij je in de smaak vallen! Een hele fijne dag gewenst! Het Japan Avenue team
Mrs. Shirley May C.
Posted
I love the Pajamas that I ordered. They are so soft and lightweight and the design of them makes it easier for me to wear. I have a problem with my hands so buttons can be an issue but these tie at the sides so makes it so easy. I would have given 5 stars but I was expecting them to be made in Japan and they were made in China. However, the workmanship is faultless.
Response from Japan Avenue· May 4, 2026
Hello, Thank you so much for your detailed review 😊 We’re really happy to hear that the pajamas are comfortable and easy to wear. We always indicate this information on our product pages whenever it is available, and we’re sorry if it was not clear in this case. We’re glad to hear that you were still satisfied with the quality and craftsmanship. Have a great day, Japan Avenue Team
M.Jackson
Posted
Will most likely purchase again love everything i received.Loved what was available but add shows things that were not available to purchase.
Response from Japan Avenue· Apr 20, 2026
Hello, Thank you very much for your review 😊 We’re really glad to hear that you loved your order and that you’ll most likely purchase again! Thank you as well for your feedback — we’ll take it into account regarding product availability. Wishing you a great day, Team Japan Avenue
Jean L F.
Posted
I like the product but I bought them thinking I was getting facecloths. Instead, they have turned into our favourite dish towels. They are soft and absorbent.
Response from Japan Avenue· Mar 23, 2026
Hi Jean, Thank you so much for your message 😊 We’re glad to hear you’re enjoying the quality and softness, even if they found a different use than expected! It’s great they’ve become your favorite dish towels 😊 Have a wonderful day, The Japan Avenue Team 🌸
Carol
Posted
sox that looked black in pic were navy
Response from Japan Avenue· Feb 2, 2026
Hello Carol, Thank you for your feedback, and we’re sorry for the confusion regarding the color. We do our best to display product photos as accurately as possible, but lighting can sometimes make shades appear slightly different. Have a lovely day, The Japan Avenue Team
Boots
Posted
The product was good and delivered on time. However, FedEx charged additional duty.
Response from Japan Avenue· Jan 18, 2026
Hi, Thank you for your review! 😊 We’re glad to hear the product arrived on time and met your expectations. Regarding the additional duty charged by FedEx: customs fees/taxes may apply depending on the destination country, and unfortunately these charges are determined by local customs authorities and are outside our control. If you have any questions, feel free to contact our customer support by email — we’ll be happy to help. Have a wonderful day, Team Japan Avenue
Coretta S.
Posted
I loved how you guys handle my package but there was an hold on my stuff and took longer to come.
Response from Japan Avenue· Jan 4, 2026
Hi Coretta, Thank you for taking the time to share your experience. We’re really happy to hear that you appreciated the care we put into preparing your package. We’re sincerely sorry for the delay caused by the hold during shipping. Unfortunately, this can sometimes happen, but we understand how frustrating it can be and truly apologize for the inconvenience. Thank you for your understanding, and we hope to have the pleasure of serving you again under smoother circumstances. Wishing you a lovely day, The Japan Avenue team
Sue
Posted
Prompt delivery
Response from Japan Avenue· Nov 23, 2025
Hi Sue, Thank you for your review! We’re happy to hear your order was delivered promptly 😊 Wishing you a wonderful day, Team Japan Avenue
