Jawa JewelersReviews of jawajewelers.com

Independence Center Drive, Independence, Missouri

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4.0

Great

138 reviews

Jawa Jewelers4.0

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About Jawa Jewelers

Jawa Jewelers is a registered and licensed American based company which deals in Gold, Diamond, Silver and related fashion jewelry including all kinds and styles of chains, pendants, bracelets, watches, earrings, studs and rings for men and women.. We have a worldwide clientele and have thousands of satisfied customers from all around the world.

Jawa Jewelers (jawajewelers.com) has 138 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.

Also known as: jawajewelers.com
Website: jawajewelers.com
Category: Jewelry & Watches
Location: Independence, Missouri
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 10% of reviews.
Most recent review: October 2026.

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About Jawa Jewelers

Jawa Jewelers (jawajewelers.com) has 138 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.

Also known as: jawajewelers.com
Website: jawajewelers.com
Category: Jewelry & Watches
Location: Independence, Missouri
Listed on Consumer Courier: 2026

C R.

Posted Feb 20, 2020

Total RIP off!! Conned me out of over 1,100$!!

Ordered and paid for a 4.5mm Cuban curb chain and a 4mm franco chain. Both chains arrived being 2mm and 1.5mm. This is terrible business!!! Have yet to be able to contact anyone in regards to my over 1,100 dollar shipment. In all in all I recieved about 280 dollars worth of gold for over 1,100 dollars. THIS IS A TOTAL RIP OFF!!! I'm sure if someone does contact me they will tell me to return the jewelry back at my own expense and they'll send out another one. Then I'll just be out of 1100 dollars period....🤬😡🤬

Response from Jawa Jewelers· Feb 20, 2020

Thank you so much for taking the time to give us your feedback. We are so sorry that you had a negative experience with our sales department. Our goal is the total satisfaction of our customers, and to provide a positive experience but we are surprised by your complaint, which is fabricated or some misunderstanding. After investigating from sales department and our inventory handling team, we concluded that your claim is due to some misunderstanding or something else, but the report we get regarding your accuse is normal and didn’t say such thing that you mention. According to the investigation report we sent you two separate shipments; a 4.5mm Cuban curb chain and a 4mm Franco chain. You received and accepted the 4.5mm Cuban chain upon delivery but declined to receive the 4mm Franco chain and it was returned to our inventory, we can provide proof to this as well. It means you accepted only $386 worth 4.5mm Cuban chain. Had it been otherwise, you should not have accepted the chain. Moreover, your accusation is too naïve to be true. We have a system of managing our inventory, which is secure, and we take great pride in it! We would greatly appreciate the opportunity to discuss further with you. If you willing to talk further Please call Jay Quality Control Department at 1-800-711-0328. Thanks, and have a great Day.