JaybirdReviews of jaybirdsport.com

If I could give this company a zero review, I would. I was told that the only solution they can provide for the broken Jaybird Vista 2 I have is a 30% discount so I can buy another product from them. I can't buy the same item because they no longer offer it, but I'm welcome to purchase a different product at a 30% discount. Who in the world would think that's a good deal?! Whoever in their HQ thinks this is a good idea should be fired because not only is it offensive as a "tech support solution", it is nothing short of filthy to have to offer someone with a broken product to buy another product from you. What a joke!

Great headphones I'm using them to this date but only complaint is that they die or stop working at all only after a year or so.

Never ever again - totally useless. Bought some headphones which didn’t turn on unless being plugged in. Customer service handler was Adarsh. Worst experience I have ever had. Leading me in complete circles. I’m now going to enforce my legal rights and push them as much as I can.

So unreliable. I am sure they sell millions and only a few fail but I seem to know about a lot of failures. The right ear bud stops responding and none of diagnostic routines work. Mostly the 'help' says to clean them or reset them but nothing works when they are dead. I won't be buying any more Jaybird products.

Customer service is a scam, as is the whole company. DO NOT BUY ANYTHING FROM JAYBIRD.

Won’t replace Vista 2 earbuds that broke after only 7 months. Wouldn’t recommend Jaybird to anyone. Customer service is hard to reach and there’s no chance of getting proper service from actual humans.

Headphones only last a few years and they expect to keep your cusom offering 25% off a new paid, which will inevitable break in 2-3 years. I ahve had 2 spearate items from them and both ended up the same way. Zero accountability, zero empathy, zero attempt to resolve issues. Avoid like the plague.

Good earphones until ypouo need to contact customer service! Tired on 3 occassions but still haven't had a reply weeks later, except for a survey to rate my customer service experience! Laughable.