Tim H.
Posted
Website was easy to use and the prices…
Website was easy to use and the prices were in line with other suppliers on the market. Free shipping is always nice and the estimated time to ship was very favorable.

Great
137 reviews
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
JEM SECURITY (jemsecurity.com) has 137 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
137 approved reviews, newest moderated first
Tim H.
Posted
Website was easy to use and the prices were in line with other suppliers on the market. Free shipping is always nice and the estimated time to ship was very favorable.
Craig B.
Posted
Was awesome per usual
Chris B.
Posted
I called about a part at close of business and told my sales person I would be ordering the following morning. They went up on the price overnight by $25.00
Response from JEM SECURITY· Dec 9, 2021
Hello Chris, we are checking our system to see if there was any price adjustment for this product in the last few days. I've also sent you an update about your order by email.
John R.
Posted
Got this order really fast, thank you.
glenn W.
Posted
The checkout process was a bit confusing. If you don't want to use Pay pal you should be able to check out without going through ALL the extra steps to check out.
DixieComm
Posted
Very Pleased with stock, shipping time, and quality. Website is easy to use, and we like being able to buy direct without all of the extra steps.
Brandon C.
Posted
Shipping was too much. $20 for a piece of plastic that weighs less than 1 pound is pretty ridiculous
Response from JEM SECURITY· Dec 1, 2021
Hello Brandon. Thank you for your order with JEM Security. I’m contacting you to let you know that your order was already shipped, under tracking number 286895676791. Regarding the shipping cost, I was able to waive it partially for you. If you need anything else, just let us know.
LARRY D.
Posted
I called your website to ask about availability and the salesman quoted 2 in stock. I immediately placed order and it says backorder??? The customer Service is outstanding! They followed up immediately and I received the correct part within 2 days of ordering!!! I will definitely use JEM again!!!
Response from JEM SECURITY· Nov 24, 2021
Hello Larry, I apologize for this misunderstanding. We actually have the parts in stock and we are doing our best to get this order out for you today. You should have a tracking number for it between today and Monday. Please let us know if there is anything else we can do for you.