Bob
Posted
poor way to pay a bill
don't run a p card with them you first call India then spend 2 hours calling the called back because the number they give you don't work . for such a large compony they cant get paid easily
Bad
49 reviews
Johnson Controls International plc is a multinational conglomerate headquartered in Cork, Ireland, that produces automotive parts such as batteries, and electronics and HVAC equipment for buildings.
Johnson Controls (johnsoncontrols.com) has 49 customer reviews on Consumer Courier, with an average rating of 1.3 out of 5.
49 approved reviews, newest moderated first
Bob
Posted
don't run a p card with them you first call India then spend 2 hours calling the called back because the number they give you don't work . for such a large compony they cant get paid easily
SH
Posted
Sudden over 50 % price increase for service without any clear reason, same system, service and contract. If you do not accept, they would stop your alarm system functioning. Pure chantage...Not responsive when asking questions about this to clarify.
Greg S.
Posted
Price gouging, overbilling
CJ 8.
Posted
Driving illegally - using phone
Shindi R.
Posted
Very bad attitude 5 hours of waiting and still not loading want to give -5 stars
John T.
Posted
I write to all of you to express my profound disappointment in Johnson Controls. I also don't understand why I can't get any of you on the phone. My system has been down for weeks. I am unable to lock my doors, or my employees cannot get in. I finally got a tech yesterday. He was here for hours and finally departed. Fixed? Nope. Left with a shrug I guess. Did he, or another tech, return today to finish? Nope. And after I spent hours on the phone being transferred over and over and over again, because I can't reach any of you, I was finally told that the help desk the tech needs is on the east coast, and now it's too late in the day. It is too late in the day, because A) the tech didn't show this morning, and B) you have been giving me the runaround for hours. I was then told that I could get a tech dispatched today, but he would not be able to do anything, and the fee would be 1400.00. Go ahead and bill me 1400.00. Wait right there for your payment. I am told now that the tech will return tomorrow. Like that is doing me a favor. Why wasn't he here this morning? Tomorrow is unacceptable. This has been a complete failure all the way around. And has been going on for weeks. When this system was first installed, the tech was a no show that day. I learned subsequently that there was some part not in stock, but no one called to say that or reschedule. We sat here waiting and nothing. Johnson Controls showed me who they are and I should have believed you. I regret ever installing this system. I cannot trust Johnson Controls. There is nothing you could do at this point to gain it back. Send a tech or don't. Fix your system, or don't. All I heard anyone say to me today was to find another provider.
Monique M.
Posted
worthless company. Too much debited after inspection by mechanic, which turned out to be a tampering. Then try to get your money back. Is sent from pillar to post. Was supposed to get a call back, but not. Waited on hold for an incredibly long time. I think they're hoping you'll give up. I'm going to look for another security solution
James
Posted
ADT Johnson Controls created a fall in my system 8 months ago. They still have the nerve to charge me for a very very very poor service. They only have one engineer who appears to know what they are doing. Good luck with the lottery and I hope that you find the one engineer. ADT JOHNSON CONTROL REFUND MY 8 MONTHS MONEY