Bad
23 reviews
Free screen sharing, online meetings and team collaboration are all fast and easy at join.me. Show work who’s boss.
join.me (join.me) has 23 customer reviews on Consumer Courier, with an average rating of 1.5 out of 5.
23 approved reviews, newest moderated first
Kevin C.
Posted
Worst company! Charged me year after year. Each time they made me call, wait on hold for an hour, and then said it’s cancelled. Then charged me again the next year. Finally had to charge it back and change my card number.
Daniel R.
Posted
Product is problematic and their support sucks. They have deceptive billing practices and are completely unwilling to work with you on bad charges. I would never recommend them.
Dan S.
Posted
Company failed to deliver a useable product. Refused to refund unauthorized charges. Lied and said it was impossible for their company to issue refunds. Refunds with ANY company is always possible.
Gordon H.
Posted
Cancelled three years ago and this bunch of fraudsters are still debiting my credit card for £188 ($200) every year. My account is closed, I can not access to remove my credit card details. I called support and they said it was their error, I was due three years refund, they would email me to confirm. No email and no refunds. These people are fraudsters , best to avoid
Peter E.
Posted
Join.me does not record both video and audio at the same time - ONLY what your screen shows. Soon as you leave screen share you can only record audio. This SUX big time. Not happy - ZOOM records both audio video and screen share at the same time. Why this feature is missing from Join.me is beyond me.
Russell F.
Posted
They make it easy to sign up and impossible to cancel. No online cancellation. Must call in, no online chat. In order to cancel you have to give them billing details. I've been on the phone 15 minutes and still not canceled -- even though I identified that account using my id information and password AND The last four of the billing card. This company should be classified as a scam.
Mark C.
Posted
I am disgusted at how this company thinks it can take your money and run. They offer no way to cancel your subscription, insisting you have to call a phone number. When I tried calling, it said unable to connect.
mark W.
Posted
There subscription practices are underhand to say the least. Sign up for a year. No cancelation. Fine. However, at the end of the year, they do not alert you to the roll over new period. Cancel second year. Good luck! They will try to force you to continue paying for an entire year even though you are not using their service. A business like this will not thrive. AVOID AT ALL COSTS. LITTERALLY!
