EmbodyReviews of joinem.co

The ordering and approval was fast and easy. I ordered 8 days ago and for the last 6 days I have received an email saying there are slight delays at the pharmacy I’m trying to be patient but when you pay for 3 months supply and still 8 days later nothing has shipped it starts to become concerning

In the past few weeks I have written a few reviews about my experiences with Embody . I felt it was only fair to say that as of today they are working to set things right. The company stated that they would be sending out the dosage that was originally agreed upon . So for this I give them 3 stars. I do still think that it shouldn’t have taken from August 10 to September 1 to rectify this situation, and I hope that customer service and the patient portal is updated in some way so that this doesn’t happen to future customers.

Really extremely hard to talk a Doctor. Or even to chat with a Dr. There is no way to just have a email conversation with a Doctor.

Because of this it was very inconvient. I had to wait over 1 week to get my meds and the it's not right dose. I can and try to explain but I had to make appointment. Had on scheduled for a few days later and then that got canceled and couldn't get another one for 2 more weeks. Had my appointment and got it worked out but provider said I have to contact you to work that out. This has not been a good start at all. Please email me back to let me know that u will be sending this one and then 2 additional months since the first meds I got are trashed because yall sent wrong dose. See below: My first script that was sent to me was the wrong dosing. This is why I had to have this appointment to explain this. So I want to be sure that the meds he sends out is considered my first prescription. I paid for 3 months and this will be the first month. I would like someone to email me back to confirm

I ordered on Aug. 15th I still have yet to receive any product my medicine is showing delayed now and I can’t get an answer on why or when to expect delivery. I was trying to give them the benefit of the doubt when I read the reviews on here but they are accurate.

My experience with Embody started out rocky and had I not been a patient person then I would have not continued working with them. I waited 10 days for an appointment and then 4 days to get the actual medication. Please read below to find out the details. The instructions they send you via email and text for making an appointment after you have paid are lacking and pretty much non existent if you don’t contact them you will probably be waiting a very long time. It can be difficult to reach customer service via email so probably should always call. The link they sent me had no appointments available to schedule going out for 3 months. I had to call customer service so they could put in an urgent request to get me an appointment which just ended up in another link with no appointments. I literally just lucked out the second link after checking about every hour and found 1 appointment having to wait a week. I waited for the provider to call me and I never received a call. I called customer service once again. They said they would put in an urgent appointment request. After waiting a couple of days and checking many many times I clicked the link and I lucked out and found one Appointment. I booked it again. I waited and got an email that said wait for the provider to call you and then it also said here’s a link to join the video Appointment. So I had no idea if the provider would call or if it would be a video so I had two phones the one registered with my phone number for the appointment which I was waiting for him to call and then I had the other one on the video link after waiting 20 minutes I hit chat on the video link and I was told no you don’t use this video link. Please get out of this video and your provider will call you. So why in the world did they send me a link? Now remember, I have my phone available so they can call me 25 minutes past still have not received a call contacted customer service by email and said I want to cancel five minutes later I received a call from a provider the provider profusely apologized for the inconvenience and the wait and said they were very busy and it’s very hard for them to get even their few minute appointments in for their customers. The provider was very nice and professional and I am happy to say he was easy to understand spoke clearly. If you know telahealth sometimes you get people who are from other countries and can be hard to understand. The Dr. gave me the prescription after clearly explaining the dose and how the process works. Then I received an email saying that the prescription was approved and they would send it to me. After the prescription was approved and sent to the pharmacy. The communication after the prescription was approved greatly improved. It really wasn’t that long of a wait only about four days until I received it via FedEx at my door. It was well packaged and still cold. So needless to say I’m happy that I finally got the appointment and medicine. I did not like the fact that I had to wait 10 days to get an appointment. This company has the potential to be 5 stars but as is I am giving 3 and really that is being nice.

What I dislike was that I had been trying for almost 2 weeks to get the right dosage of my medication. I send them the last prescription that I was using and they send me something for 25 which I don’t know what the heck 25 units or something so it just didn’t get progress when I enrolled. I told him what was my last dosage and I did not wanna go step down. I wanted to stay at the same or go higher and it seemed like it never happened so it was I didn’t feel like what you’re trying to sell is not happening.

I spoke to at least 7 people in order to arrange this appointment and you changed my time three times over a four hour period when I could do no other work. One of the seven couldn’t even find my account (after I’d already spoken to 4 other people who could) and one who said “you know” at least twenty times, and then told me that if he put in a ticket to expedite my appt , that had been changed three times already it would take two days!