Average
10,226 reviews
EmbodyEmbody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
Showing 2,374 reviews with 1 star · Clear filters
customer
Posted
The worst company I’ve ever purchased from.
Response from Embody· Jul 9, 2026
We're genuinely sorry to hear that your experience fell short. Your feedback is important, and we are committed to improving. Please connect with our care team and we'll get this turned around for you
customer
Posted
I inquired about receiving medication 2 weeks ago and I STILL do not have any shipping updates. This is getting ridiculous, especially that no one is keeping in contact with me.
Response from Embody· Jul 9, 2026
We understand your frustration with the lack of updates regarding your medication shipment and the delay in communication. We sincerely apologize for this experience. Please send us a message through our patient portal so our Care Team can investigate your order and provide you with the necessary information.
Joy S.
Posted
They charged me 129.00 for the first month and not even 3 weeks later already sent out another monthly supply and raised the price to 229.00. Says there is 25/7 support but it’s been 24 hours and I haven’t received any response to my 3 messages in my portal. Soooooo misleading. And trying to cancel is proving to be difficult too.
Response from Embody· Jul 9, 2026
I'm truly sorry to hear about your frustrating experience with the charges and the difficulty you've faced trying to get support and cancel your subscription. That sounds incredibly misleading and not at all what we aim for. Please know that we are here to help resolve these issues for you.
Gabrielle
Posted
Awful. Nobody responds to the support and am still waiting on medication. It has been over two weeks
Response from Embody· Jul 9, 2026
We are very sorry to hear about your experience with our support and the delay in receiving your medication. We are actively looking into this matter to understand what went wrong and prevent future occurrences.
customer
Posted
I was turned down
Response from Embody· Jul 9, 2026
We are sorry to hear that your application was unsuccessful. We understand this can be disappointing, and we appreciate you taking the time to share your experience with us.
Sue A.
Posted
I paid for the product and have not received any thing yet. It’s going on 2. weeks. So I am very disappointed in this company. I think I need to be refunded my money so I can find a legitimate company to work with.
Response from Embody· Jul 9, 2026
We understand your frustration regarding the delay in receiving your order. We are actively looking into this matter to determine the cause of the hold-up and will provide an update as soon as possible.
Angela D.
Posted
I'VE ASKED MY ORDER TO BE CANCELED THE NEXT DAY AFTER READING HOW THE PRICE IS DOUBLED THE SECOND MONTH! THEIR CUSTOMER SERVICE WAS NO HELP TO ME. THIS IS A " BAIT AND SWITCH" AND I HAVE NO TIME FOR SCAMMERS. I'M CONTACTING MY BANK FOR SECURITYOF MY FUNDS! IT SHOULD BE ILLEGAL TO LIE IN ORDER TO GET FOLKS BANK INFORMATION AND THEN TAKE WHAT YOU WANT! I DON'T TRUST YOUR COMPANY! I DON'T WANT YOUR PRODUCT!
Response from Embody· Jul 9, 2026
We understand your frustration and apologize for any confusion regarding the pricing and cancellation process. We aim for complete transparency and regret that your experience did not reflect this. We are truly sorry to hear that you feel this way. Please connect with our support team and ask for a manager to get this turned around.
Dinkleboo
Posted
Paid for 12 months in advance and have not received my order.
Response from Embody· Jul 9, 2026
We are concerned to hear your order has not arrived. We are looking into this for you.
