Average
10,226 reviews
EmbodyEmbody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
Showing 381 reviews with 2 stars · Clear filters
Amber W.
Posted
I haven't received an update in over a week since my med was sent to the pharmacy. Still hasnt shipped!!!
Response from Embody· Jul 21, 2026
We understand your frustration regarding the delay in receiving your medication and the lack of updates. We are actively looking into this to understand what happened.
customer
Posted
I don't like that I don't have contact with customer service. I'm concerned that the price is going to change according to Facebook comments and I've reached out with no follow up. My delivery was warm when it arrived.
Response from Embody· Jul 21, 2026
We appreciate you sharing your concerns. We are actively looking into the issues you've raised regarding customer service contact, pricing discrepancies, and the condition of your delivery. We are committed to improving our service.
K B.
Posted
I have not received my confirmation email yet. Supposed to se d an email at 7 to 10 days, I'm at say 12 with no email yet. Maybe I'm jumping the gun. Sorry. But I'm just really excited and disappointed that I have not received anything yet
Response from Embody· Jul 21, 2026
We completely understand your excitement and disappointment regarding the delay in receiving your confirmation email. It's frustrating when expectations aren't met, and we sincerely apologize for the inconvenience this has caused. We are looking into why you haven't received it yet.
Omar R.
Posted
I've already reached out to your company but haven't heard back yet. This isn't your fault, but UPS delayed my package delivery by two days. I have email notifications from them as proof of this occurring. I asked whether the product i paid for was safe to use because of that. I have yet to hear a reply.
Response from Embody· Jul 21, 2026
We sincerely apologize for the delay in our response and the concern you experienced regarding your package's delayed delivery. We understand your frustration and the importance of ensuring product safety. We are actively reviewing our communication process to ensure all inquiries are addressed promptly.
Janet L.
Posted
You finally changed your price but wanted to continue to charge me more. I guess cause I was already a customer. The GLP MED. is fine just too much confusion to go through.
Response from Embody· Jul 21, 2026
We appreciate you sharing your experience and feedback with us. We are truly sorry for any confusion regarding pricing changes and for the frustration this caused. We are always working to ensure our pricing is clear and fair for all our valued customers.
customer
Posted
Communication has been pretty awful. I purchased about a week and a half ago, still nothing has shipped. Part of that is my fault because I asked for a different starting dose. This request has been pending with the "clinical team for review" for a week. I get no follow ups or updates unless I ask. Most recently I was told that a request had been submitted to expedite my request but that was 3 or 4 days ago and nothing has changed.
Response from Embody· Jul 21, 2026
We are truly sorry to hear about the frustrating communication and the significant delay in getting your order shipped. We understand how important it is to receive timely updates, and we sincerely apologize for the lack of follow-ups and the extended wait for your dose adjustment request to be reviewed. This is certainly not the experience we want for our customers.
Ruby W.
Posted
It took way to long to receive my medicine and way to long for a response by email DO BETTER
Response from Embody· Jul 21, 2026
We sincerely apologize for the extended wait time for your medication and our delayed email response. We are actively working to improve our service.
Jase
Posted
Its been a week
Response from Embody· Jul 21, 2026
We appreciate you taking the time to share your experience with us. We understand that you've been waiting for a week, and we want to assure you that we are looking into this for you. Your patience is greatly valued as we work to improve.
