Average
10,226 reviews
EmbodyEmbody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
Showing 381 reviews with 2 stars · Clear filters
Victoria
Posted
Have no received any tracking yet and it’s been approved and sent to the pharmacy going on 6 business days and 9 days
Response from Embody· Jul 21, 2026
We understand your frustration regarding the delay in receiving tracking information for your approved prescription. We are actively looking into this matter to ensure you receive an update promptly.
customer
Posted
Im not feeling any different and haven't lost any weight at all I know its my first shot but its discouraging when others are losing 10 pounds the first week!!
Response from Embody· Jul 21, 2026
We understand it can be discouraging when you don't see immediate results, especially when comparing your progress to others. Everyone's journey is unique, and initial responses to treatment can vary. We're here to support you as you continue your treatment.
Terri W.
Posted
In my opinion, the process takes too long
Response from Embody· Jul 21, 2026
We appreciate you sharing your feedback regarding the duration of the process. We are actively reviewing our procedures to identify areas for improvement and streamline operations for a more efficient experience.
Aaliyah vinson E.
Posted
Well I never got tracking info for my medication so it was delivered to the front of my complex and sat there for a day so when I got to it, it was warm. I contact customer support it takes over two days for a reply.
Response from Embody· Jul 21, 2026
We sincerely apologize for the frustration and inconvenience you experienced with your medication delivery and our customer support. It's completely understandable to be concerned when your medication is left unattended and becomes warm, especially when tracking information wasn't provided. We regret the delay in our response and the worry this caused.
customer
Posted
It not strong enough and I'm still hungry all the time. I need something stronger
Response from Embody· Jul 21, 2026
We appreciate you sharing your experience and feedback with us. If you haven't yet, please contact the care team so they can optimize your medication for you so you see results and are set up for success.
NATE
Posted
It was 96° outside when it was delivered. It came in a styrofoam container with a single ice pack that was completely melted. The overnight shipping actually took two days and the packaging was not sufficient enough for 2 day shipping and 96° or higher heat. So everything that I got was baked in the Sun and ruined. I've reached out but have not got a response from anyone. And it is very hard to contact this company because none of their emails contain a link to contact anyone.
Response from Embody· Jul 21, 2026
We are truly sorry to hear about the condition of your recent delivery and the difficulties you experienced trying to reach us. It's clear that the packaging was insufficient for the extreme heat and extended shipping time, resulting in a ruined product. We are actively reviewing our shipping and packaging protocols, especially for warmer weather, to prevent such issues in the future. We are also working to improve the accessibility of our contact information to ensure our customers can easily connect with us.
Pam C.
Posted
The lack of communication is worrying. There is no phone number to contact anyone at Embody. If I have questions exactly how am I supposed to get any answers?
Response from Embody· Jul 21, 2026
We sincerely apologize for the frustration and concern caused by the lack of direct communication channels. We understand how important it is to have your questions answered promptly, and we regret that our current system has not met your expectations. We are actively working to improve our accessibility.
customer
Posted
Its been two weeks since my medication was approved and sent to pharmacy and it still hasn't shipped.
Response from Embody· Jul 21, 2026
We are truly sorry to hear that your medication has not yet shipped, especially after two weeks since its approval. We understand your frustration and are actively investigating this delay to provide you with an update.
