Midi HealthReviews of joinmidi.com

My MIDI clinician listens to my questions and concerns, and provides thoughtful options and solutions. Her treatment plan and approach for me with HRT and weight loss has been extremely beneficial to my health -- and, it's WORKING!

Midi is very convenient for the working woman who doesn't have time for in person consultations. As always, it's recommended to still get your physical appointments in person. My Midi Dr is kind and understanding. She listens to my concerns and offers products and solutions to make my menopause journey an easier one.

I had my first appointment with Midi the end of June, 2025. The NP I met with changed both of my HRT prescriptions and I stopped sleeping within a matter of days. With an upcomming vacation planned the first week of July, I reached out concerned about my ability to sleep. The NP prescribed Trazodone. When I went to pick it up at the pharmacy, the pharmacist noted that the instuctions on the bottle were very high for insomnia and recommended that I significantly reduce the dosage. I took the reduced dosage the night of 7/1 and spent the next 2 days unable to do much more than sleep. Id spend my vacation with lasting nausea and severe headaches. I reached out to Midi when I got back from vacation and was told that the pharmacy printed the wrong instuctions on the bottle and that they were at fault. When I questioned this and the dosage, I was told a new story about a system error by Midi, additional protocols not being followed by the pharmacy and told that I " needed to get my medical information from a reliable source,if I choose to question their methods and dosage." I not only work with hospitals all over the country, I had the RX instructions reviewed by another Dr. who told me that Trazodone is not recommended for insomnia by the AMA and that the pharmacist likely saved my life. Had I taken the medication as prescribed on the bottle it wouldve resulted in an overdose and hospitalization. As it turns out, the starter dose for insomnia is 25mg. Not the 200 that Midi recommended. The NP from Midi took no accountability for the error,blamed thepharmacy repeatedly and disregarded the severity of the issue, choosing instead to demean me. I was also told that the concern was escalated to Midi leadership, who never contacted me. Please DO NOT USE MIDI HEALTH. Update 7/30/25: Midi did reach out about my concerns..through an auto-generated form and then 2 templated emails that said the same thing almost verbatem. Midi should take concerns seriously and the fact that they address things with auto-generated forms and templates reiterates that true patient care is of less concern than image and revenue.

I appreciate all the medical advancements and education being made for women in mid-life. I feel fortunate to be able to advocate and pursue medical options for my issues and that it be taken seriously and make treatment accessible

I have been discussing my issues (hot flashes, night sweats, anxiety, depression, joint pain, acne...) with my PCP for about 3 years. She never once mentioned my hormones, until I brought it up. I found a naturopathic doctor and started on a year long journey of supplements. All while my symptoms just got worse. After my first visit with Midi Health I was feeling better the next day. I love the evolution of womens health. There is no way I would find an in person doctor that is comfortable talking about/prescribing hormones. Thank you Midi Health!

I feel I am off to a great start, after feeling jaded by the health care system. I was pleasantly surprised how comfortable throughout the process. And I’m looking forward to the results of a health care provider that actually listens to what I say about how I feel. Instead of take two of these and come back and see me in a month.

The clinician came online 20 minutes late and claimed to have sent a message, but I never received it. I tried contacting support, but the line was just an AI recording pushing promotional content. I also sent two emails and received no response. Very disappointing—would not recommend.

Laura is always so wonderful to talk with. Very knowledgeable, professional, warm and caring ... all at the same time! She has helped me tremendously over the past year with post menopausal sleep and skin issues. So grateful to Midi for offering women of my age the help we have been desperately looking for!!