Jeremiah B.
Posted
They answer any and all questions…
They answer any and all questions promptly. They help you in any way possible truly a great company and product.

Excellent
368 reviews
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Jeremiah B.
Posted
They answer any and all questions promptly. They help you in any way possible truly a great company and product.
Claudia M.
Posted
I had an excellent experience with Join Polly. The customer service representative Maria and John were professional, responsive, and genuinely cared about helping me. Instead of simply answering my question, they took ownership of my request, communicated directly with the doctor, and got back to me promptly with an update. The entire process was smooth, and I felt informed every step of the way. It’s refreshing to receive such outstanding customer service. Thank you for your professionalism, efficiency, and commitment to your patients!
April C.
Posted
The process from start to finish was informative and quick. I haven't had any billing issues, missed dosage or price hikes. Would definitely recommend. Oh and tje customer service is great!!
Lisa
Posted
I’ve had an excellent experience with JoinPolly. Over the past five months, I’ve lost 40 pounds with their GLP-1 program, and I couldn’t be happier with the results. Their customer service has been outstanding. Anytime I’ve had a question or needed assistance, they responded quickly and were always helpful and professional. It’s reassuring to know they’re there when you need them. If you’re considering a GLP-1 program, I highly recommend JoinPolly. They’ve made the process easy, and the support has been excellent every step of the way.
Here to be H.
Posted
Gary was super helpful and so quick to respond with helpful information and useful solutions.
virginia S.
Posted
Toby was GREAT! Speedy quick and answer d my question right away.
Andres P.
Posted
Good services
Trish
Posted
Great customer service. Excellent product. Delivery is always on time and updates are provided. The online portal is very easy to use and communication with customer service or a provider is always available, quick and efficient.