Anne
Posted
First phase is great, second phase not so much
The program is split into two basic phases - the first focusing on your customer, offer, and messaging. This phase is great. People are told "B minus work" is what you're going for - and it helps people get past the initial hurdles and thinking through your services and getting clarity. High marks for the messaging/marketing component - they should offer that for half the price as a standalone offering. Would buy that again in a heartbeat. HOWEVER.... Phase 2, focused on sales/business development, interestingly leaves out any talk of "B minus" work - all of the sudden the deadlines are everything, and you must be 100% complete within a very short timeframe on something that should be more considered and less time-sensitive, especially if you are working while completing the program. And even more so if your network doesn't contain your ideal client. All of your messaging and approach needs to change, but there is no room for that in the cookie cutter approach. If you miss the deadline by quantity of sales calls or date of submission, you miss the guarantee. Which, it would be nice to know up front that it's timeboxed. And that phase 2 is not *at all* B minus work unless you feel like bombarding your personal network with content not relevant to them or the situation. As a note, the "continue to work with you until you make your money back" is REALLY only "go through the same program again with a later cohort" which frankly, is a very important nuance in the language and for the women I talked to - would not help them. Lastly, while Bev, who does the CEO mindset calls, is a very nice, very smart lady, those calls were a huge disappointment. I had thought that we would be coached on how to "think like a CEO" but instead, it was more of a therapy session and I personally, couldn't find much value in those weekly calls. You are thrown into that call schedule with no expectations, no ground rules for engagement, and it's an emotional free-for-all. I really stopped attending those calls because they just felt disassociated from anything business related. Overall, especially since learning the price has RISEN and the timeframe has LESSENED I would not recommend this program when I consider what I paid, and the overall value received. Especially since my need was around sales/business development, and that seems like the most rushed, least organized phase of the program. Ultimately, the message I took away from phase 2 is just grind at it like you do any other work. Make a list, reach out, have an agenda, be prepared and follow up. There is no secret or way to go about sales - that advice is FREE! I know that some of the women in my cohort felt like they were not treated with respect during some of the calls, and I know some of us who got an email or text saying "you don't get the guarantee" felt it a harsh and disengaging surprise. Be upfront about the expectations and let people know that the program drastically changes and gets time boxed and has a whole different set of expectations for phase 2. Lastly I do not think it is OK for us to submit lists with contact information for our prospects. This is just blindly turning over contact information to another company that has not agreed not to use it for their own gain. While I took out emails, phone numbers, and linked in profile information, it did not feel right to be asked to share this sensitive information. I know when I asked for help finding some short-term income while I went through the program, there was no offer from Thrive Her to help me; no sharing of their networking contacts or offers to make introductions. While I think Tricia is great at sales and do not fault her for that at all (I wish I could sell like that) I do think there is a vulnerability in the potential customers that is targeted. And that's OK - but to those future customers, know what you are getting into, and be sure have have set appropriate expectations for yourself before handing over that much money!
Response from ThriveHive· Sep 19, 2024
Hi Anne, Thank you for sharing your feedback. We're glad to hear that you found the first phase valuable and helpful in refining your messaging and marketing. Based on member input, we've been working diligently behind the scenes to streamline both phases, providing a more structured experience in a shorter time frame. We’re confident that this updated version of the program will bring even greater benefits to many participants moving forward. We would like to clarify that some points in your review, particularly concerning the program’s timeline and expectations in Phase 2, are not entirely accurate. Our deadlines are communicated clearly upfront and are outlined in both the signed guarantee and the electronic calendar. If you have any questions or need further clarification, please don’t hesitate to reach out to us at [email protected]. Additionally, client information is handled with strict confidentiality and never used for any other purposes. Thank you again for reaching out. Your feedback helps us improve our program for all members.




