Jooki | Music & Stories Player for KidsReviews of jooki.com

I bought a Jooki more than a month ago. Didn’t receive anything.. reached out for the support team… got no replay.. jooki what’s going on???

I also bought an Jooki box (June 11) and don't get any response about my product... I already payed for it, so hope for the best that someone will contact me...

I bought a Jooki 14 days ago, but still waiting for the product. Tried to reach customer service several times but no response yet. Webshop is not even online anymore?

I ordered a Jooki on June 17th, and today (June 26th) - I still have no news if the product has been expedited. I reached out to the support team as I needed this gift for a birthday last Saturday. Of course, it was not here on time for the birthday, and even today - I have no clue if this thing is coming. For such a high price (€150) I would expect more visibility into the shipping process. Customer support didn't apologise even once, and only said that their logistics partner is having an issue; Ok, so what does that mean? Next time, better off buying Tonies. And your support team could use some lessons from Amazon. This is clearly a company that's not customer obsessed.

Fantastic product to let my kids listen to music and have control over it. Simple to configure and use. Great customer service as well.

We have two Jookies. When they are playing at the same time, they will sometimes pick up the signal from the other one and play that music instead.

We had a problem with our Jookie and the customer service team was ABOVE AND BEYOND!!! They responded quickly and helped us resolve the issue. My son LOVES his Jookie!! We use it daily for his playlists and at night for his sleepcasts. He loves that he can control what he wants to listen to and it gets him dancing and moving his body. I can’t say enough amazing things about our Jooki and the team behind the product. Don’t wait! You won’t regret this purchase!!

A kids player whose marketing team has kids, but who's engineers most certainly don't. Playlists only work on Wifi and downloading an MP3 of the songs you want is nearly impossible. Like children crying in their stroller because they can only listen to their beloved jookie within walking distance of their router? This is the player for you!