Average
66 reviews
Jumpcut is where the next generation of entrepreneurs will be developed. Our online courses help people with the skills they need to turn their passion into a successful business. Our team is approaching online learning in a completely new way: combining educational content with compelling stories, captivating cinematography, creative soundtracks, and much more. The result? A beautiful course that feels like a movie.
Jumpcut (jumpcut.com) has 66 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.
66 approved reviews, newest moderated first
Janice
Posted
I bought viral academy a while back and it has helped me a lot in thinking about strategies for my channel. Specifically, I used the remix strategy to come up with my channel idea. I only have about 5,000 subscribers right now but I'm working hard on it!!
Adam M.
Posted
Absolute scam. This course provides nothing that you can't find on a million marketing blogs for free. When I tried to cancel the course and get a refund, they ignored my emails and I had to raise a dispute with my bank to block any future payments. Stay away from this company.
BFStreetAngels Volunteer C.
Posted
I watched the ‘free’ video but the internet connection was poor, so I signed off. They advertised a second one for those who missed the first one. I watched that for a short while but fell asleep due to UK/US time difference. Woke up in the morning to a $400 invoice to my email address. Scary.
Leon J.
Posted
Never used Jumpcut, haven't bought anything online for $470 and wonder why they have been given 5 stars on here as thats just bizarre. Just be warned that this is definitely a scam and I have never used or even heard of Jumpcut for any services or have never bought any of their products and have been sent an invoice for exactly the same as the other individuals that have written a review on here
Response from Jumpcut· Apr 24, 2020
Hi there — the good news is the invoice is not real, we did not send it, and you will not be charged anything. I apologize for the inconvenience this has caused you. Last week, we found out that our email provider was hacked and sent out a fake invoice to everybody on our list. Luckily, they only got access to our email provider and nothing else. We are VERY diligent when it comes to security and password protection (not even our own team members know the actual passwords because we use Lastpass). So we are extremely surprised that this happened. We sent out an update email 45 minutes after this happened, changed our home page to an update page (https://jumpcut.com/deleteinvoice), and did our best to quickly respond to the thousands of customer support tickets that flooded our inboxes. It's certainly depressing that somebody would try to do this during a worldwide pandemic…but unfortunately, there's always going to be people out there that try to take advantage of others during shitty circumstances. It's actually not that difficult to send emails that LOOK legit (they're using the correct domain). Vox made a video a week ago warning people that scammers can send fake emails from the WHO (if you're curious about seeing how, watch it here: https://www.youtube.com/watch?v=_CrbHvbvvMw) Please let me know if you have any other questions! This is definitely a disappointing situation for everybody involved, but we're doing our best to ensure everybody that was impacted has received an answer. - Kel / VP of Content
MHT
Posted
Received an invoice for something I never ordered? Scam.
Response from Jumpcut· Apr 24, 2020
Hi there — the good news is the invoice is not real, we did not send it, and you will not be charged anything. I apologize for the inconvenience this has caused you. Last week, we found out that our email provider was hacked and sent out a fake invoice to everybody on our list. Luckily, they only got access to our email provider and nothing else. We are VERY diligent when it comes to security and password protection (not even our own team members know the actual passwords because we use Lastpass). So we are extremely surprised that this happened. We sent out an update email 45 minutes after this happened, changed our home page to an update page (https://jumpcut.com/deleteinvoice), and did our best to quickly respond to the thousands of customer support tickets that flooded our inboxes. It's certainly depressing that somebody would try to do this during a worldwide pandemic…but unfortunately, there's always going to be people out there that try to take advantage of others during shitty circumstances. It's actually not that difficult to send emails that LOOK legit (they're using the correct domain). Vox made a video a week ago warning people that scammers can send fake emails from the WHO (if you're curious about seeing how, watch it here: https://www.youtube.com/watch?v=_CrbHvbvvMw) Please let me know if you have any other questions! This is definitely a disappointing situation for everybody involved, but we're doing our best to ensure everybody that was impacted has received an answer. - Kel / VP of Content
Candie K.
Posted
PROBLEM WAS ADDRESSED. THANK YOU
Response from Jumpcut· Apr 24, 2020
Hi there — the good news is the invoice is not real, we did not send it, and you will not be charged anything. I apologize for the inconvenience this has caused you. Last week, we found out that our email provider was hacked and sent out a fake invoice to everybody on our list. Luckily, they only got access to our email provider and nothing else. We are VERY diligent when it comes to security and password protection (not even our own team members know the actual passwords because we use Lastpass). So we are extremely surprised that this happened. We sent out an update email 45 minutes after this happened, changed our home page to an update page (https://jumpcut.com/deleteinvoice), and did our best to quickly respond to the thousands of customer support tickets that flooded our inboxes. It's certainly depressing that somebody would try to do this during a worldwide pandemic…but unfortunately, there's always going to be people out there that try to take advantage of others during shitty circumstances. It's actually not that difficult to send emails that LOOK legit (they're using the correct domain). Vox made a video a week ago warning people that scammers can send fake emails from the WHO (if you're curious about seeing how, watch it here: https://www.youtube.com/watch?v=_CrbHvbvvMw) Please let me know if you have any other questions! This is definitely a disappointing situation for everybody involved, but we're doing our best to ensure everybody that was impacted has received an answer. - Kel / VP of Content
SilverFire
Posted
Like the numerous other parties' posts, we also received an unsolicited invoice for services not performed or rendered by Jumpcut. We consider this fraud. We have never purchased or participated in their product offerings. SilverFire Off-Grid Stoves & Cookware, LLC
Response from Jumpcut· Apr 24, 2020
Hi there — the good news is the invoice is not real, we did not send it, and you will not be charged anything. I apologize for the inconvenience this has caused you. Last week, we found out that our email provider was hacked and sent out a fake invoice to everybody on our list. Luckily, they only got access to our email provider and nothing else. We are VERY diligent when it comes to security and password protection (not even our own team members know the actual passwords because we use Lastpass). So we are extremely surprised that this happened. We sent out an update email 45 minutes after this happened, changed our home page to an update page (https://jumpcut.com/deleteinvoice), and did our best to quickly respond to the thousands of customer support tickets that flooded our inboxes. It's certainly depressing that somebody would try to do this during a worldwide pandemic…but unfortunately, there's always going to be people out there that try to take advantage of others during shitty circumstances. It's actually not that difficult to send emails that LOOK legit (they're using the correct domain). Vox made a video a week ago warning people that scammers can send fake emails from the WHO (if you're curious about seeing how, watch it here: https://www.youtube.com/watch?v=_CrbHvbvvMw) Please let me know if you have any other questions! This is definitely a disappointing situation for everybody involved, but we're doing our best to ensure everybody that was impacted has received an answer. - Kel / VP of Content
Wendy E.
Posted
Like so many others today I received an invoice from this company. Never purchased anything from them, did their free doodad years ago and never moved on to their paid stuff. However I think this invoice is itself a scam, as it only takes you to a fake Intuit QuickBooks site. This is I believe something to do with it being tax season. I would bet everyone here also used Intuit TurboTax...
Response from Jumpcut· Apr 24, 2020
Hi there — the good news is the invoice is not real, we did not send it, and you will not be charged anything. I apologize for the inconvenience this has caused you. Last week, we found out that our email provider was hacked and sent out a fake invoice to everybody on our list. Luckily, they only got access to our email provider and nothing else. We are VERY diligent when it comes to security and password protection (not even our own team members know the actual passwords because we use Lastpass). So we are extremely surprised that this happened. We sent out an update email 45 minutes after this happened, changed our home page to an update page (https://jumpcut.com/deleteinvoice), and did our best to quickly respond to the thousands of customer support tickets that flooded our inboxes. It's certainly depressing that somebody would try to do this during a worldwide pandemic…but unfortunately, there's always going to be people out there that try to take advantage of others during shitty circumstances. It's actually not that difficult to send emails that LOOK legit (they're using the correct domain). Vox made a video a week ago warning people that scammers can send fake emails from the WHO (if you're curious about seeing how, watch it here: https://www.youtube.com/watch?v=_CrbHvbvvMw) Please let me know if you have any other questions! This is definitely a disappointing situation for everybody involved, but we're doing our best to ensure everybody that was impacted has received an answer. - Kel / VP of Content
