Ned B.
Posted
Good sevice
Good sevice
Response from Kafene· Mar 20, 2024
So glad you were pleased with the service! (Did you mean to give us 1 star there? We'd love to hear what we can do better!)

Great
567 reviews
Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Kafene (kafene.com) has 567 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
567 approved reviews, newest moderated first
Ned B.
Posted
Good sevice
Response from Kafene· Mar 20, 2024
So glad you were pleased with the service! (Did you mean to give us 1 star there? We'd love to hear what we can do better!)
Valerie M.
Posted
Doing their job
Response from Kafene· Mar 20, 2024
Very glad you had a good experience with our customer service team!
Chey
Posted
Very convenient!! Easy approval!
Response from Kafene· Mar 20, 2024
Thank you for your review!
Nancy W.
Posted
Process was quick and easy! The cashier was able to process it all efficiently! Thankfully I was able to get the needed repairs done! The terms were reasonable too! Thank you!
Response from Kafene· Mar 18, 2024
So glad we were able to help!
Diana B.
Posted
It was awesome and fast not many requirements made it really easy !
Response from Kafene· Mar 18, 2024
Thrilled you had such an easy & seamless experience!
dee S.
Posted
I was in a life threatening car accident and my 90 day grace period passed by 1 week due to a hospital stay. All payments had been made but the customer service representative I spoke with said I knew I had an obligation and should have prepared. I was floored lol, so I told her I wish I could have called the person that ran the red light and hit me so they would have stopped. I have filed a complaint with the attorney general, the BBB and the CFPB I recommend y'all do the same. Its time to get rid of the predatory lenders. My pay off was $700 but now they want $2100, no mam we aren't getting scammed like this. I have forwarded all of my documents to an attorney to file suit. Enough is Enough I wish I could give them negative stars.
Response from Kafene· Mar 15, 2024
I'm so sorry to hear that -- we absolutely want to work with you to make it right. Would you follow up with us at 855.420.0747 or by email at [email protected], so that we get get all the information we need to find your lease and get this sorted?
Marion Faggett J.
Posted
It was a very easy process. I was shocked I good respond.
Response from Kafene· Mar 7, 2024
So glad you had a seamless experience!
Sandy B.
Posted
I had a great experience! I knew with in 5 minutes that I was approved for new rims & tires! I'm super happy about it !
Response from Kafene· Feb 29, 2024
I'm so glad we were able to help -- enjoy your new rims and tires!