Ian Justin A.
Posted
Customer support is poor
Customer support is poor. It is very seldom they will reply to your inquiry. Price paid for the item is twice of what is on the receipt given by the maker or supplier.
Response from Kami Speed· Apr 6, 2022
Thank you for your review and we apologize you feel that way. You emailed us in 2 different occasions (2/20 and 2/23) and we replied back within 48 hours as indicated by our automatic reply as this is peak season for us. This is why from the beggining we inform you that the product will be 3-5 months to ship, as there usually isnt much to update in between. As for the price, the reason why the price on the invoice is 1/3 of the price of what you paid for, is to help you with your countries duties/taxes. As duties and taxes can get expensive.

