Great
597 reviews
KAYALIFounded in 2018 by beauty entrepreneur and fragrance connoisseur Mona Kattan, KAYALI—meaning "my imagination" in Arabic—draws inspiration from Middle Eastern heritage and the art of scent layering. The brand partners with world-renowned perfumers and uses high-quality ingredients to craft cruelty-free, long-lasting fragrances. Each creation reflects a deep commitment to storytelling and craftsmanship, from the unique scent profiles to the intricately designed bottles. Powered by Mona’s global influence and passion for perfume, KAYALI has cultivated an engaged digital community of over six million followers.
KAYALI (kayali.com) has 597 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
597 approved reviews, newest moderated first
Garline Rose G.
Posted
Parfait et je vous le recommande
Response from KAYALI· Oct 20, 2026
Hello Garline, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Irene
Posted
Smells amazing! Sweet and soft.
Response from KAYALI· Oct 20, 2026
Hello Irene, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Umer M.
Posted
It was very responsive am satisfied.
Response from KAYALI· Oct 20, 2026
Hello Umer, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Kelli Ross C.
Posted
10/10 highly recommend
Response from KAYALI· Oct 20, 2026
Hello Kelli, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Krinny
Posted
Love Kayali products so much!
Response from KAYALI· Oct 20, 2026
Hello Krinny, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Richa S.
Posted
I will never order perfumes online. worst customer service ever. I have missing item from my delivery item. And the customer service is slow and not helpful at all.
Response from KAYALI· Oct 21, 2026
Hello Richa, Thank you for the KAYALI love! We are sorry to hear that your order arrived incomplete and that you are still waiting on the remaining items. Our Customer Care team will be reaching out to you via email shortly to look into this and make sure your missing items reach you as quickly as possible. Thank you for your patience, and our sincere apologies for the inconvenience. With love, KAYALI Customer Care Team
Tam
Posted
Fragrances are something you're amazing. Website is easy to use and extremely fast shipment in the Georgia area.
Response from KAYALI· Oct 20, 2026
Hello Tam, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Ayesha A.
Posted
The packaging was so thoughtful! All the fragrances were amazing. Both of them were travel sized, but I believe one of them had noticeably less perfume than the other. Regardless, I am happy with my purchase.
Response from KAYALI· Oct 20, 2026
Hello Ayesha, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
